Account Management Intern

Zentro is one of the fastest-growing internet service providers in the country, and we’re not about to stop there.

We’re putting the corporate giants on notice by providing residential and business customers with remarkably fast, exceptionally reliable internet service for less. And we’re doing it all with uncommonly responsive customer service and technical support — something the other guys can only manage in their dreams. Maybe.

READY TO BECOME A ZENTRO PRO?

Keeping internet connections up and running all day every day is kind of a big deal, and our people are proud to be doing it. Some might consider us the unsung heroes of the digital age. That’s what we think of ourselves anyway. Every person and every role here is important, and the positive energy you bring to work with you has tremendous value.

Zentro Pros come to work every day excited to make an impact. If you have an entrepreneurial spirit like we do, a strong work ethic, and a common-sense style to conducting business, there’s no doubt you’d fit right in. Zentro leadership also places great value on initiative, rewarding employees who exceed goals and expectations. So, if you’re a real go-getter, you’re definitely going to get noticed.

A COMFORTABLE PLACE TO DO YOUR BEST WORK

It’s no secret – happy people do better work. So we proudly provide a pleasant, highly functional work environment where our Zentro Pros can find their center and excel. Our headquarters is presently situated in Chicago’s burgeoning West Loop tech hub, surrounded by fast-growing technology companies of all kinds and sizes. We’re a short distance from public transportation, not to mention a growing variety of Michelin-rated restaurants, entertainment venues, and the Fulton Market District. With a job here, work is only the beginning.

A SOFT SPOT FOR THE PEOPLE WE SERVE

Zentro is proudly committed to playing an important role in the communities we serve. We’ve even partnered with large municipalities (like the City of Chicago) to provide free Wi-Fi to parks and beaches. It’s all about keeping people connected wherever they go. But, seriously, enough about us…we’re really excited to learn more about YOU!

Zentro is a pioneering tech company at the forefront of revolutionizing multi-family residential internet. We specialize in providing innovative solutions to enhance the customer online experience: from enrollment to utilization. Our cutting-edge platform, InstantON, is set to redefine real-time subscription activation, offering unparalleled convenience and efficiency for our new subscribers.

We are seeking a dynamic and motivated Account Management Intern to join our team. This role offers a unique opportunity to collaborate closely with our Retail Account Manager, fostering relationships with our existing client base, and driving subscription sales growth. Additionally, the intern will play a pivotal role in the launch of our groundbreaking InstantON program. This role would be 20-30 hours per week at $15/hour for 3 months. Additional opportunities may exist after this internship!

Key Responsibilities

• Work closely with the Retail Account Manager to maintain and strengthen relationships with our current client base.
• Develop actionable plans and strategies to increase subscription sales and drive revenue growth.
• Assist in the implementation and execution of our new real-time subscription activation program, InstantON.
• Collaborate with cross-functional teams to ensure successful integration and adoption of InstantON.
• Provide support in various account management tasks, including data analysis, reporting, and customer communications.

Qualifications

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits:

• Hands-on experience in account management and sales within a fast-paced tech company.
• Opportunity to work alongside industry professionals and gain valuable insights into subscription services.
• Flexible hours to accommodate academic schedules.
• Competitive hourly pay rate.

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