Commercial Account Manager

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary

Position Summary / Purpose


Establish contact with individuals and organizations that manage and/or own commercial properties for the purpose of arranging scheduled meetings and building relationships with decision-makers that lead to development of long term partnerships and commitment to our company as their preferred vendor for restoration and cleaning services. Help retain existing customers and referral sources through ongoing phone and in-person contact.

Principle Duties and Responsibilities


Create and maintain target prospect account lists

Perform sales calls resulting in scheduled meetings with target prospects

Obtain commitment from customers to establish our company as their preferred vendor for all cleaning and restoration services we provide

Identify and develop partnerships with appropriate contractors that can provide additional value to our customers as part of our relationship

Develop existing customer accounts by expanding the services for which we are their preferred supplier

Identify prospect customers consistent with the Business Plan and market strategy and lead the Whale Hunting sales process for large commercial accounts

Complete weekly and monthly sales reports in a timely manner

Attend weekly sales meetings

Maintain phone and in-person contact with existing customers

Make group presentations to prospect organizations

Consistent, effective involvement in trade, community and networking organizations and participation in networking activities and events

Additional Duties and Responsibilities


Maintain customer contact database

Assist in the development of marketing materials

Decision Rights and Authority


Entertainment spending within approved budget.

Plan sales calls, meetings and presentations and event participation

Working Relationships and Scope


Communicate with managers responsible for all company functions to support planning related to capacity and ability to effectively deliver timely quality services to customers

Active involvement in select trade and community associations providing access to customer prospects and partnering contractors

Leverage network of partner contractors to increase the value our company brings to property management and owner organizations

Work closely with Operations management and Project Managers to remain current on active job status and progress in order to keep customers and referral sources updated

Qualifications - Knowledge, Skills and Abilities


Education and Experience

Associate degree in Business, Marketing or related field with Bachelors degree preferred. Six (6) to eight (8) years of experience with relationship selling to high level executives, business owners and property managers.

Selling Skills

Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets and the issues and challenges they face and can translate that information into useful selling strategies. Builds long term relationships that drive increased revenue and demand for services

Professionalism

Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.

Financial Reports and Documents

Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet and Cash Flow.