Housing Logistics Coordinator

Job Title: Housing Logistics Coordinator

Program: Refugee Services

Reports To: Resettlement Program Supervisor

Status: Full time, Non-Exempt

Location: Concord Office

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HOW TO APPLY 

Please complete an application including a cover letter and resume though the JFCS East Bay Career Center by clicking on the link or going to our website: https://jfcs-eastbay.org/jobs/ 

Please note: If you apply via an external site (Indeed, LinkedIn, etc) rather than directly through the Career Center, you may need to submit your cover letter and resume as one document if the site only allows for one uploaded attachment.  

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OUR AGENCY  

JFCS East Bay partners with our clients, staff, and community to pursue justice, promote healing, and advocate for meaningful change. We are an innovative social service agency and community-based organization that has served individuals and families throughout Alameda and Contra Costa counties since 1877. We reunite and strengthen families, care for the mental and physical health needs of people impacted by trauma, support healthy relationships between young children and their caregivers, provide legal representation to immigrants, and resettle refugees who seek to start their lives anew. We advocate for housing justice, mobilize community resources, and build bridges across our diverse East Bay to support our clients in meeting their goals and strengthening our community overall.   

Our staff of almost 70 employees is characterized by its dedication, teamwork, warmth, and humor. JFCS East Bay actively seeks to hire a dynamic Housing Logistics Coordinator who reflects the cultural and linguistic diversity of the East Bay and of our clients. If you are deeply committed to developing authentic relationships with clients and colleagues, thinking creatively, and advocating for justice for our clients, this is the role for you. BIPOC, LGBTQ+, immigrant, multilingual, older adult or differently abled candidates, and people of all faiths or none at all are encouraged to apply.  

HOW WE OPERATE 

• We partner with our clients, staff, and community to advocate for justice and promote healing. 
• We engage in our work with integrity, accountability, and transparency. 
• We commit to anti-racism, diversity, equity, and inclusion. 
• We maintain an unwavering stance against antisemitism and all forms of prejudice. 

JOB SUMMARY

The Housing Logistics Coordinator is responsible for effectively coordinating the logistical needs of our housing operations for new-arrivals families. The Housing Logistics Coordinator will collaborate with various partners, such as suppliers, vendors, and internal teams, to optimize housing operations. Strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this role. This position significantly contributes to the overall success of housing operations by ensuring streamlined processes that enhance the experience of our refugee clients. Reporting to the Resettlement Program Supervisor, this role will also work closely with the Housing Specialist to achieve department and organizational goals.

GENERAL DUTIES

• Coordinate the distribution of supplies for new arrival families in collaboration with the resettlement team to ensure a seamless transition in which housing facilities are equipped with essential supplies.
• Maintain a detailed inventory of supplies and equipment to track usage and reorder levels, including documenting the condition of supplies to assist the resettlement process.
• Process purchase orders for supplies in compliance with our cooperative agreement.
• Negotiate with vendors to secure cost-effective, high-quality supplies, verify the accuracy and quality of received goods and supplies, and address issues with defective or subpar products.
• Manage storage areas to ensure they are organized and comply with safety regulations.
• Work closely with the Resettlement Program Supervisor and Housing Specialist to develop and manage housing logistics and supply budgets, including monitoring expenditures and implementing cost-saving measures. Maintaining accurate documentation for audits and compliance purposes.
• Develop and implement emergency response plans to effectively meet housing needs and ensure critical supplies are mobilized and distributed rapidly during times of crisis in which there is an influx of new arrival families.
• Collaborate with staff to ensure understanding of inventory management protocols and processes.
• Participate in cross-functional teams to address housing logistics and supply chain challenges, including quality control measures to ensure the safety and well-being of our clients.
• Assess cultural factors when procuring supplies to meet the diverse needs of refugee populations.
• Incorporate trauma-informed care principles into the selection and distribution of supplies.
• Collaborate with Volunteer Services, various departments, and administrative staff to optimize space for efficient storage of ongoing supply support, encompassing personal hygiene items and other necessities.
• Use a personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. 
• Other duties as assigned.

REQUIRED SKILLS & EXPERIENCE

• High school diploma or GED.
• Strong organizational skills, attention to detail, and effective time management.
• Strong verbal and written communication.
• Proficiency in English language.
• Intermediate computer skills include proficiency in Outlook, Teams, and Microsoft Excel
• Excellent interpersonal skills
• A demonstrated ability to work with diverse staff and clients.
• Ability to work independently and as part of a team.
• Ability to maintain strict confidentiality.
• Patience, compassion, and flexibility.

PREFERRED SKILLS & EXPERIENCE

• Experience working with LGBTQ+ and refugee communities.
• Proficiency in a language spoken by the clients we serve. This includes but is not limited to Spanish, Arabic, Russian, Dari/Farsi, and Pashto.
• Clean DMV record, current California driver’s license, and insurance, access to vehicle; able and willing to transport clients when necessary.

COMPENSATION AND BENEFITS  

The compensation for this position will range from $31-$33.  

Benefits include: 

• Medical/Dental/Vision  
• Life Insurance/AD&D  
• Long Term Disability  
• Flexible spending accounts (Health, Dependent Care, Parking, and Transit) 
• 401(k) with 6% matching contribution after one year  
• 28 paid days off per year (Earned Time Off/ETO) 
• Up to 16 paid holidays per year  
• We also offer the opportunity for hybrid work schedules where employees can work from both an assigned office and home.   

EEO STATEMENT 

As an Equal Opportunity Employer, JFCS East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The agency is committed to the principles of diversity in employment and to creating a community where everyone can flourish with dignity. 

CONDITION(S) OF EMPLOYMENT 

Satisfactory completion of a background check (including LiveScan where applicable). The background check may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  JFCS East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information.  

COVID VACCINATION POLICY 

JFCS East Bay requires staff to be fully vaccinated against COVID-19, including one booster shot, or declare a medical or religious exemption. Candidates should be prepared to provide proof of vaccination or complete a medical or religious exemption form on their first day of employment.