Catering Sales & Events Manager
Firebirds International Host
Charlotte, NC
Expired: over a month ago
Applications are no longer accepted.
- Full-Time
Job Description
- Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures
- Gather and input all important customer data to plan appropriately (e.g., customer’s goals, specific needs, key account info, etc.)
- Maintain the CRM for the HOST Catering Kitchen.
- Closes sales by collecting client deposit and signed contract
- Provide accurate, complete Event Coordination, and communicate with the Food & Beverage team by utilizing standardized processes.
- Manage the Event Coordination to ensure events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
- Following up on events with thank you cards and by soliciting guest feedback
- Confirm final billing accuracy prior to and then process the final bill
- Handle event planning aspects prior to the business turning over for business booked in advance (greater than one year out)
- Gain and maintain an understanding of the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply, and demand etc.) and sell against them
- Represent sales department at staff and stand-up meetings and report on sales activity
- Work to develop new or existing policies and procedures as determined by need to enhance the productivity of the event process
- Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery
- Adhere to all standards, policies, and procedures
- Attend and participate in weekly manager meetings as required
- Planning menus
- Advertising vacancies and recruiting staff
- Making sure that staff is fully trained
- Keeping staff motivated to provide the highest standard of service
- Managing FOH service and delivery staff schedules
- Assist with financial planning and managing budgets
- Meeting with customers
- Discussing contract requirements with customers
- Serves as FOH Manager of the HOST Catering Kitchen
- Organizes and submits weekly AP Packet
- Submits daily tips for Delivery Drivers
- Daily Operations with the VR restaurants at the HOST office
- Facilitates and HOST events at the office (i.e., Lunch and Learn, Employee Appreciation, etc.)
Catering Sales & Events Manager Compensation Package:
- Base salary approximately $55,000 - $60,000
- Typical work week is M-F; but business volume may necessitate night and weekend hours based on events
PHYSICAL REQUIREMENTS:
- Able to speak, read, write and understand the primary language of the work location
- Reach, bend, push & pull items for up to 2 hours each day
- Able to use fingers, hands, arms and shoulders repetitively for up to 6 hours each day
- Able to stand and exert well-paced mobility for multiple hours in length
- Must have a sense of balance, able to bend, kneel and lift items frequently weighing up to 35 pounds
- Able to drive from company office to visit clients
Address
Firebirds International Host
Charlotte, NC
28217
USA
Industry
Food
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