Inside Sales Manager, Digital Marketing

We are seeking an experienced Sales Manager to lead a team of Inside Sales Representatives. The successful candidate will be responsible for achieving sales targets, managing the Inside Sales Team, developing and implementing sales strategies, sales coaching and overseeing daily operations. The Sales Manager will also work closely with other departments to ensure customer satisfaction, and identify areas for improvement.

ABOUT THE COMPANY

At BizIQ our mission is to partner with businesses to accelerate growth through smart, innovative and affordable digital marketing solutions. Our vision is to impact 150,000 businesses. Our core values are the backbone of our business and guide our hiring process: We have a Growth Mindset, We are Results Oriented, Innovative, Inspirational, Accountable and Transparent. We operate nationally and are growing by the day. We are a trusted Google Featured Partner to help small businesses grow their online presence and marketing strategy, with over 26,000 clients success stories across the U.S. We have an award-winning company culture, recently recognized as one of the nation's fastest growing companies, Inc 5000, and accreditation for conducting business with the highest standards of ethics with an A+ rating with the BBB.

OBJECTIVES:

• Manage and mentor an inside sales team of 8-10 to ensure that targets are met
• Coach and take over sales calls as needed for close
• Monitoring calls to improve quality, minimize errors and track operative performance
• Carrying out needs assessments, 1:1’s, performance reviews and cost/benefit analyses
• Executing performance targets against speed, efficiency, sales and quality for team
• Ensuring all relevant communications, records and data are updated and recorded
• Liaising with cross functional supervisors, team leaders, sales teams, to drive efficiency and customer results
• Reviewing the performance data of team, diagnosing training needs and executing prescribed training sessions
• Coaching, motivating and retaining staff, coordinating bonus, reward and incentive programs
• Forecasting and analyzing data against budget figures on a weekly and/or monthly basis

COMPETENCIES:

• Leadership: Inspiring and guiding the sales team to achieve their goals, providing direction and setting a positive example
• Sales Expertise: A deep understanding of sales processes, techniques, and strategies to help the team improve their sales performance
• Team Management: Effectively managing and developing a sales team, including coaching, performance evaluations, and setting clear objectives
• Communication: Strong verbal and written communication skills to convey goals, strategies, and feedback clearly to the team
• Customer Focus: A commitment to understanding and addressing customer needs, and ensuring the team provides excellent customer service.
• Data Analysis: The ability to analyze sales data, trends, and metrics to make data-driven decisions and optimize sales strategies
• Target Achievement: Relentlessly drive and help the team to achieve their sales targets through positive coaching, accountability and mentorship
• Problem Solving: The capability to identify and solve issues that may arise within the sales process or team dynamics
• Adaptability: Being flexible and able to adjust to changing market conditions and sales strategies
• Metrics Driven: Understands and tracks key sales metrics, such as conversion rates and sales pipeline progression and drives to results.
• Technology Proficiency: Familiarity with sales management software, working knowledge of G-Suite, customer management tools (CRM) and other sales-related tools to streamline processes and enhance team productivity.

EDUCATION AND EXPERIENCE:

• Minimum of 5 years as a proven top performing sales leader, managing a team of 8 or more reps.
• 5+ years B2B Inside Sales Experience
• 5+ years of successfully ramping new hires and ongoing sales acumen development, including creating sales material, scripts, tools, flows, and processes
• Digital Marketing experience is a huge plus
• Bachelor's Degree preferred or equivalent experience

PHYSICAL REQUIREMENTS:

• Prolonged periods of time sitting at a desk or computer.
• Must be able to lift up to 15 pounds at times.

COMPANY BENEFITS & PERKS:

• Health Benefits: United Health Medical plans (with Company HSA Contribution), MetLife Dental plans, Vision plan, Life Insurance, Disability Insurance and more
• Paid Time Off: 15 days of PTO accrued annually, 6 paid holidays, plus 4 floating holidays
• Retirement Savings: 401K
• Parental leave
• Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift cards or other prices.
• Award Winning Culture: A fun, energetic workplace, with a supportive atmosphere, no traveling required

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, BizIQ recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.