Revenue Cycle Management Specialist

Position Type

Medical Billing & Coding

Position Description

We are looking to hire a highly efficient revenue cycle management specialist to oversee all tasks assigned to the revenue cycle department staff. The revenue cycle manager’s responsibilities include identifying patient reimbursement issues, ensuring that claims, denials, and appeals are efficiently processed, and resolving billing-related issues. You should also be able to code diagnoses and procedures correctly. To be successful as a RCM specialist, you should be able to manage both staff and patient complaints. Ultimately, a top-performing revenue cycle manager should seek ways to improve the functioning of the revenue cycle department.

Responsibilities

We are seeking a Revenue Cycle Management Specialist to oversee the accurate and efficient management of billing information within our psychotherapy practice. The primary responsibility involves supervising the revenue cycle department, encompassing diverse tasks such as account management, communication with insurance providers, collections, cash posting, contract analysis, and billing procedures specific to psychotherapy services.

The successful candidate will play a pivotal role in maintaining the revenue cycle's functionality by providing leadership in staff management, including regular performance feedback, conducting performance reviews, and holding one-on-one meetings to ensure a high level of efficiency and quality in our billing processes.

Additionally, this role involves reviewing and assessing financial hardship applications and being a point of contact for handling patient complaints related to billing and collections, ensuring a patient-centric approach in resolving these issues effectively.

Ideal candidates should possess comprehensive knowledge of psychotherapy billing practices, experience in revenue cycle management, strong leadership abilities, excellent communication skills, and a commitment to maintaining the highest standards of accuracy and efficiency in our billing operations.

Position Requirements

1. Bachelor’s degree in finance, business administration, healthcare administration, or related field.
2. Proficient in all Microsoft Office applications as well as medical office software.
3. Proven experience in healthcare billing.
4. Sound knowledge of health insurance providers.
5. Strong interpersonal and organizational skills.
6. Excellent customer service skills.
7. The ability to work in a fast-paced environment.

JOB BENEFITS SUMMARY

We value our employees and are committed to providing a comprehensive benefits package designed to support their well-being and professional growth. Our benefits include:

• Healthcare Coverage: Comprehensive medical, dental, and vision plans to ensure you and your family have access to quality healthcare.
• Retirement Plans: Company-matched 401(k) or pension plans to help you plan for a secure future.
• Paid Time Off: Vacation, sick leave, and holidays to promote work-life balance and rejuvenation.
• Professional Development: Opportunities for continuous learning and development through workshops, training programs, and educational assistance.
• Flexible Work Arrangements: Options for remote work or flexible schedules, fostering a supportive and adaptable work environment.
• Wellness Programs: Initiatives promoting physical and mental health, such as gym memberships, counseling services, and wellness workshops.
• Employee Assistance Programs: Access to confidential support services for personal or work-related challenges.
• Employee Discounts: Exclusive discounts on company products/services or partnerships with other businesses.
• Community Involvement: Opportunities to participate in charitable activities and volunteer programs, encouraging community engagement.

We are dedicated to creating an inclusive and supportive workplace where employees thrive both personally and professionally.

EQUAL OPPORTUNITY EMPLOYER INFORMATION

We are proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace that values and respects all individuals regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable laws.

We believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and communities effectively. Our hiring and employment decisions are based on qualifications, merit, and business needs. We are dedicated to providing equal opportunities in recruitment, training, development, promotions, compensation, and all other aspects of employment.

We encourage individuals from diverse backgrounds to join our team and contribute their unique perspectives and talents. Our commitment to diversity, equity, and inclusion extends across all levels of our organization, fostering a workplace where everyone feels valued, respected, and empowered to succeed.