Customer Service Representative
HAI Connections
Dallas, TX
Expired: 18 days ago
Applications are no longer accepted.
- $40,000 to $55,000 Yearly
- Full-Time
Job Description
Our company is an outsourced customer acquisitions and sales agency looking for a Customer Service Representative to join our Dallas office.
You will work with our team and other sales members, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers directly across our client portfolio.
This role offers you the opportunity to work in a firm that offers excellent career progression.
Core Responsibilities of the Customer Service Representative:
Essential Skills of the Customer Service Representative:
If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!
#LI-Onsite
You will work with our team and other sales members, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers directly across our client portfolio.
This role offers you the opportunity to work in a firm that offers excellent career progression.
Core Responsibilities of the Customer Service Representative:
- Provide high-quality service to each of our customers directly through face to face interactions to personalize their needs in our services
- Maintain client confidentiality at all times
- Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational and Sales Procedures
- Research, follow-up and resolve customer inquiries and problems through effective interaction with clients, customers, and product specialists
- Communicates clearly with staff in a timely and professional manner
- Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
- Verify and maintain quality to improve customer retention and sales revenue
Essential Skills of the Customer Service Representative:
- Clear verbal communication skills
- Prior experience is in customer service, sales or related fields dealing with the general public is an asset preferred
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Business acumen in the marketing and client relations field is preferred
- Must understand and comply with applicable regulations and standard operational procedures
- Must ensure that all sales transactions are executed properly and meet compliance guidelines
If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!
#LI-Onsite
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Address
HAI Connections
Dallas, TX
75217
USA
Industry
Business
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