Community Relations Specialist

The Community Relations Specialists (CRS) will serve as the principle ambassador for NorthShore with respect for delivering the organization’s vision within the community.

The CRSs will be responsible for cultivating community contacts to increase awareness and collaborative opportunity, as well as manage the organization’s public image. This will be achieved through attending established community events as well as any company events, networking, and working closely with the Director of Marketing and Patient Relations as well as the Communication and Engagement Manager to increase community knowledge of services offered in a targeted and effective manner with a goal of increasing patient visits daily.

All in-house and community activities must support Northshore’s mission, core values, goal achievements, organizational quality and patient-centered medical home philosophy; and incorporate values of professionalism, respect, integrity, partnership, team work and compassion.

ESSENTIAL JOB FUNCTIONS:
 

1. Lead community marketing efforts, ensuring execution of strategies to improve market presence.
2. Respond to requests for information or designate another appropriate spokesperson or information source.
3. Assist in planning and executing special events.
4. Develop public relations strategies that will influence public opinion or promote ideas, products and services.
5. Provides targeted outreach in the form of education, social media, press releases, and participation in respective community activities and events.
6. Facilitates ongoing communication with the community, media, clinical and administrative programs and multiple stakeholders.
7. On a daily basis supports NorthShore Health Centers by seeking, creating, and maintaining connections with organizations and businesses within the surrounding communities to partner with the organization in ways that promote our mission and grow our patient base and community reach.
8. Support and contribute to safety and risk management efforts within NorthShore, by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities to Communication and Engagement Manager and/or the appropriate member of the management team immediately.
9. Other related duties as assigned to support organizational goals, outreach goals and objectives.

*This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity Statement
NorthShore Health Centers celebrates and supports the diversity of its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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