Office Manager/Administrative Assistant in Financial Services

This position requires that you possess the following skills:

 Quality Service and Strong Customer Service Skills

 Clear Communication

 Computer expertise in Microsoft Word, Excel, Outlook, and Publisher.

 Initiative along with the ability to work independently

 Organization and meticulous attention to detail to smoothly run the office

 Continuous Learning

 Three or more years of professional administrative support and/or customer service experience with experience as a Financial Advisor Assistant or Paraplanner a plus.

Client Service: Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:

 Manage calendar and appointments

 Prepare for appointments and meetings by preparing reports and forms as needed

 Respond to client inquiries on administrative questions

 Follow and track business activities

Office Administration: Assisting a Financial Advisor in managing the office to exceed expectations includes:

 Effective communications with the Financial Advisor

 Management of phone calls and walk-in clients

 Assist with bookkeeping, order supplies and process expenses

 Preparing correspondence. Drafting simple letters and memos.

 Making copies and send and distribute faxes and mail

Account Processing: Ensuring client accounts are processed accurately and efficiently is crucial to satisfying clients. Activities include:

 Opening, closing and transferring accounts

 Confirming trade and other transactions

 Establishing retirement, personal, estate and trust accounts

 Following current compliance rules and regulations

 Maintain client and branch files

Business Development: Support the Financial Advisor in developing the branch through:

 Mailings for marketing

 Email Blasts

 Follow up with prospective clients and clients

Seminar Support: Coordinating seminars we host four times per year with established sponsors:

 Manage brochure mailings

 Order Workbooks

 Handle all communications with sponsor

 Schedule needed follow up appointments with prospective clients.

Self Development: You will have the opportunity and are expected to take advantage of developmental opportunities. Examples include:

 Keeping up with system and regulatory changes

 Setting and reaching goals