(1) Licensed Commercial Lines Customer Service Rep. AND (2) Licensed Personal Lines Customer Service

We are interviewing candidates for separate positions as (1) commercial lines and (2) personal lines (property and casualty) customer service representative (account manager) roles. Attention to detail is required to manage clients' accounts effectively. You will coordinate client consultations and reviews of accounts with sales executives and carriers. An active insurance license is required to be considered for this role. Equal Opportunity Employer

Annual Base Salary + Bonus Opportunities

Salary +''New Business'' compensation options

Growth and retention incentives

Health Insurance (with employer contribution)

Dental (employer-paid for employee)

Paid time off and paid holidays

401K with generous employer matching factor

Profit Sharing Options

Group term life Insurance (employer paid)

Group long term disability (employer paid)

Continuing education support

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Tuition Reimbursement

Retirement Plan

Evenings Off

• Resolve inquiries and address routine service needs.
• Provide marketing support (for retention and growth).
• Research carriers to generate alternative quotes.
• Document/maintain accurate electronic client files.
• Identify cross-selling opportunities and coverage gaps.
• Assist with claims as needed.

• Valid property and casualty insurance license (NJ or PA).
• Experience in an independent insurance agency.
• Familiarity with multiple standard NJ/PA carriers.
• Mastery of multiple lines of coverage.
• Skills to work independently.
• Attitude to succeed as part of a team/partnership.
• Familiarity with a client management system such as AMS (Agency Management System) is a plus.