Asset Protection LINC Specialist

Asset Protection LINC Specialist

Description & Requirements

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

We believe in a culture-based and team approach to security and safety. Asset protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We're responsible for all aspects of asset protection impact in the regions, partners, and business units.

The LINC Specialist will be critical to the success of the most complex and important business unit at lululemon. The LINC specialist will support asset protection teams throughout our global business with protecting our people and property in assigned areas, maintaining a safe and secure environment for guests, while educating store and handling investigations

Leadership & Development

• Support and collaborate with AP Partners to develop and deliver critical and consistent AP strategies rooted in our culture and core values to execute key priorities and deliverables.
• Provide accurate and timely input of investigative information into case management systems, with support into analysis and thorough follow up.
• Respond promptly and work with AP partners to resolve store and regional incidents of loss, safety, emergency management, crisis response and physical security impact.

• Produce reporting and research, utilizing exception-based reporting system and investigative tools to investigate and minimize losses.
• Influence partners with minimizing risk to our people and property.
• Deliver support to AP partners with major security risks such as natural disasters or workplace violence as necessary.
• Support and/or lead with the resolution of incidents of loss, safety, emergency management, crisis response and physical security impact retail locations across our global business
• Provide leadership and guidance to operational partners (APM’s, Facilities, Omni, D.C, Supply Chain)
• Coordinate investigation into external and internal theft related concerns.
• Input loss related incidents into case management systems.
• Support the LINC (lululemon Intelligence Center) with the global monitoring strategy Support APM to mitigate losses from external, internal, and operational errors during in store market visits through consistent evaluation and reinforcement of standards and strategies.
• Support the NA ORC Manager through the ORC remote monitoring strategy, relaying real time intel to ORC Specialist and Investigators, responding to GPS activities, real time identification of ORC crews and prolific external offenders through CCTV monitoring and QR Code review, coordinate law enforcement.
• Response and store communication with guidance from the ORC Investigator, anticipate ORC crew direction of travel and potential stores impacted.

Working with others

• Identify and provide guidance as related to major security risks such as natural disasters or workplace violence; communicate and assist APM with messaging and support.
• Support store and regional leadership on security, emergency management, crisis response and other safety related matters, in collaboration with Asset Protection Managers and field partners

Values in action

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Education and Experience:

• Education GED or High School Diploma
• Experience 12-18 months of experience desired, prior military //law enforcement preferred, open source/computer investigations.
• Must have valid State issued driver's license at hire and throughout employment.
• Required Certificates: All legally required licenses and permits necessary to perform the job in the State of operation, before and throughout assignment.

Physical Requirements:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting at a desk and monitoring surveillance equipment.
• Must be able to lift 50 pounds at a time.

Triumph Protection Group Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards

EEO Statement:

Triumph Protection Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph Protection Group believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.