Customer Service Manager - State Farm Agent Team Member

Jeffrey Huntington - State Farm Agent

Pittsburgh, PA

Paid Time Off , Retirement
Full-Time

Job Description

***We will be opening our second State Farm location in McCandless, PA on March 1st, 2024. We are looking for an energetic professional to add to our team immediately as we prepare for opening.***

ROLE DESCRIPTION:
Jeffrey Huntington - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Manager - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS: