Economic Mobility Coach

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year-old Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

Hours: 4-day work week, 36 hour week. (ON-SITE)

Salary: $50,000 - $52,000 annually

Position Title: Economic Mobility Coach (Program Mentor)

Supervisor: Director of STEPs - Scattered Sites

ABOUT THE ROLE:

The Economic Mobility coach goes beyond case management and is the primary point of contact and part of a dynamic team co-investing with participants, using Mobility Mentoring®—an internationally recognized economic coaching approach, with goalsetting at its center.

EMPath provides inclusive professional development, equitable wages, in-person direct services, research-informed coaching practices and reflection, and strategic policy advocacy.

RESPONSIBILITIES:

• Routinely assists participants with housing placement opportunities.
• Provides one-to-one Mobility Mentoring coaching to participants on goals related to upward economic mobility, including housing, budgeting, career and education, child care, health care, and more.
• Conducts detailed assessments to identify each family’s strengths, needs, and establishes individual mobility goals, while monitoring and documenting progress on individualized plans.
• Maintains a strong sense of emotional intelligence, reliability, and flexibility to navigate complex issues with sound reasoning.
• Communicates effectively to a wide array of audiences from participants to external stakeholders.
• Adheres to Massachusetts Executive Office of Housing and Livable Communities (HLC) contractual requirements.
• Completes weekly and accurate service documentation; maintains data management records and assists with program reporting tracking elements
• Cooperates with participants to resolve challenges and makes referrals to EMPath specialists in areas where more intensive support is needed.
• Utilizes a trauma-informed and trust-centered orientation coaching strategy
• Maintains resourcefulness and ensures referrals are made in collaboration with internal and external resources.
• Follows all EMPath and HLC policies and procedures including emergency preparedness, fitness of habitability, and others, as required.
• Other duties as assigned.
  

SKILLS AND COMPETENCIES:

• Bilingual speakers in English/Spanish preferred
• Bachelor’s degree is preferred
• 1 -3 years of experience in case management, direct homeless services, or life skills coaching
• Basic understanding of coaching, motivational interviewing, and mentoring practices and skills.
• Basic knowledge of case management principles and community resources.
• Cultural competency and ability to establish effective professional relationships with diverse group of clients.
• Knowledge of homelessness, housing subsidies, and other housing issues.
• Strong mediation, crisis intervention, negotiation, verbal and written communication skills.
• Ability to handle a variety of assignments and have flexibility to work some evenings if necessary.
• Strong organizational skills and high level of attention to detail.
• Excellent Microsoft Office skills.

WORKING CONDITIONS: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Work is done in the community at home visits. May require attendance at off-site meetings related to service provision and housing search. May require some evening hours. Work can be fast paced.

25% local travel - This role requires travel to participants in scattered sites. A driver's license and access to a reliable vehicle is required. EMPath reimburses for work related mileage.