Quality Assurance Residential Specialist | Part Time

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Retirement Plan 403(b) Match
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

Primary Duties and Responsibilities:

• Track, document, and report a variety of performance improvement and quality assurance projects and assignments.
• Work with Division leadership and Business Development Department on a variety of Performance and Quality Improvement initiatives.
• Attend required meetings.
• Work with QA Specialist to investigate reports of quality service issues and ensure resolution in accordance with agency and division guidelines and regulatory requirements.
• Conduct quality checks in programs
• Develop or update data monitoring procedures and documentation as needed

Knowledge, Skills and Abilities Required:

• Must have demonstrated strong leadership qualities.
• Excellent computer skills, including database management, Excel, Microsoft, PowerPoint, etc.
• Must be able to interpret regulations and Performance Specifications
• Excellent analytical, problem-solving, and decision-making skills
• Ability to supervise multiple locations
• Demonstrated ability to delegate and follow-up.
• Ability to structure and organize job responsibilities with minimal supervision.
• Demonstrates excellent verbal and written communication skills.
• Knowledge of child welfare and juvenile justice systems a plus

Qualifications Required:

• Associates Degree (Preferred)
• Must be able to travel to various locations throughout Western Massachusetts.
• Must have valid driver's license and safe driving history.
• Must have the reliable transportation

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training