Communications Specialist

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview:

The Communications Specialist will report to the Communications Manager. The Communications Specialist will support the development and execution of communications strategies, ensuring cohesive messaging and timely execution of deliverables, and drafting internal and external communications content. Contribute to core communication efforts through good research, well-written copy, and timely preparation and distribution of content to target audiences through a diverse set of communications platforms. These include writing, among other things, stories for e-newsletters, press releases for media, and content for company intranet. They will have the ability to work independently but within the context of being a member of an integrated and collaborative communications team.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Provide collaborative team support in advancing strategic communications goals in alignment with MCU’s core mission, vision and values
• Support overall corporate communications team’s goals and objectives
• Create and write business communications on a variety of topics to support communications plans, spanning company announcements, meeting presentations, multimedia, video scripts, key messages and executive talking points/ speeches, and additional press/media content.
• Draft, prepare and publish content for the corporate intranet, digital newsletters, and internal emails.
• Support with PowerPoint deck development for company-wide town halls, divisional all-hands meetings, more.
• Ensure consistent messaging throughout various internal communications and materials.
• Serve as a subject matter expert for best practices in grammar, messaging, tone and style, as well as content creation, communications strategies and distribution.
• Oversee research, development, planning and on-site execution (planning through run of show) of team member celebrations and opening events).

Requirements:

• Performs work under direct supervision.
• Handles basic issues and problems, and refers more complex issues to higher-level staff.
• Excellent interpersonal skills.
• Bachelor’s degree in communications, public relations, journalism, or a related field.
• 2+ years of related experience, including internal communications and public relations; exposure to regulated industries, ideally in banking or financial services.
• Excellent written, visual and verbal communications skills, including sharing ideas and information across diverse audiences and creating compelling written and visual content.
• Highly flexible and able to quickly adapt to changing priorities.
• Highly organized, self-motivated, and able to proactively work independently as well as within a team
• Strong project management skills and able to work in fast-paced, deadline-oriented environment
• Attention to detail and task oriented, ability to manage priorities and meet deadlines

Competencies:

• Proven ability to manage change
• Successful in communicating effectively
• Thinking that values diversity and difference
• Proficiency in Microsoft Office, including Word, Teams, Excel and PowerPoint; proficiency in Adobe Acrobat Pro/Creative Cloud desirable.

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws