In-House Business Development Associate-Private Duty Home Health Care
- Full-Time
Seeking a highly motivated and detail oriented Inside Business Development Associate to join our team.
Your primary responsibility is to engage clients and guide them through our home health in-take process with exceptional professionalism and courtesy.
This position demands attention to detail, a commitment to following procedures, and a proactive approach to ensuring customer satisfaction and satisfying their needs.
Do you have:
- A love for business development
- A positive attitude,
- Looking for a challenge.
- On your toes decision-making capabilities.
- Friendly, helpful and courteous personality
If so, we are looking you for YOU!
Duties/Responsibilities:
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional home care services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Home Health Experience a plus
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
Education and Experience
- High school diploma or equivalent.
- Customer service experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Address
Complete Home Care
1925 S Perimeter Rd
Fort Lauderdale, FLIndustry
Business
Posted date
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.