Business Solution Specialist based in Chicagoland

Business Solution Specialist

The Job Overview

AXANEXA is hiring a Business Solution Specialist to join our team. This is an entry level position supporting customers and implementing monday.com. As a monday.com Silver Partner, AXANEXA helps customers get the most out of their monday.com experience by offering implementation, integration, and custom app development services.

monday.com is a global leading work management platform utilized by 150k+ businesses as a core tool. monday.com has developed an ecosystem for partners to create client specific custom app ranging from custom UI to full feature apps.

This is a full-time position featuring flexible hours, remote work, PTO, and benefits.

While remote work is expected, the right candidate works in the Chicagoland area.

Responsibilities

Below are some of the responsibilities a Business Solution Specialist is expected to take on in their position:

• Utilize creative thinking to devise innovative solutions tailored to clients' needs using monday.com
• Apply conceptual and practical thinking to address complex business challenges with monday.com solutions
• Employ problem-solving skills to troubleshoot issues and optimize client workflows on monday.com
• Communicate clearly and empathetically with clients to understand their requirements and provide effective guidance on utilizing monday.com
• Collaborate with colleagues at all job levels to ensure seamless integration of monday.com solutions within the organization
• Demonstrate strong organization and time management abilities to create agendas, lead client calls, and deliver work products punctually
• Foster curiosity and credibility in exploring new features and functionalities of monday.com, staying updated on industry trends and best practices to enhance client experiences

Job Qualifications and Skill Sets

Below are the qualifications that are expected of a Business Solution Specialist:

• Monday.com experience not required, but valuable if applicable.
• 2-year Associates in a business related major required. 4-year bachelor's a plus.
• Intermediate skill level of MS Suite / Google Suite
• Proficiency in English required. Additional languages a plus.
• Demonstrates ability to understand business processes (e.g., CRM, HRM, PMO, Marketing Management)
• Working understanding of Spreadsheets and Macros
• Good listening, analytical, curious, problem-solving, and troubleshooting skills
• Professional communication skills: writing, speaking, and presentation.
• Flowchart tool experience a plus
• Gaming mindset is a plus
• IFTTT experience is a plus