Customer Service Manager - Construction

Southern Impression Homes is a builder of single-family homes and multi-family units for both the BTR and owner-occupied markets in Florida. Headquartered in Jacksonville, the company is experiencing rapid growth and is seeking a Construction Manager to help the company meet or exceed its sales, closings, and profit goals for homes built to be owner-occupied by managing sales functions and sales team personnel.

At Southern Impression Homes, we pride ourselves on our culture and our ability to make our company a place where employees enjoy coming to each day. We believe that hard work is important, but we also believe life balance is essential. We encourage and support our employees in becoming their best, both personally and professionally. Everything we produce is a result of the talent and hard work of our team members. We believe that, when people share their talents and ideas, great things can happen.

The company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:

• Medical, dental, and vision insurance options
• Paid time off
• 401(k) plan and match
• And more

General Duties and Responsibilities:

• Schedule, coordinate, and inspect the activities of subcontractors and vendors
• Hold subcontractors and vendors accountable for complete work consistent with Brightland Homes' standards prior to authorizing payment
• Stage punch all stages of construction; have in-depth knowledge of the status of each home on assigned job sites
• Ensure homes are completed by the scheduled closing date
• Maintain construction best practices on respective job sites
• Maintain knowledge of the scope of work of each major subcontractor
• Identify material needs and verify delivery of materials to construction sites
• Manage trade database
• Recognize common safety violations and instruct appropriate subcontractors to abate the violations
• Communicate and manage expectations with buyers
• Analyze problems and recommend solutions; keep management informed of any issues related to assigned communities

Qualifications:

• Minimum two years of residential construction experience
• Knowledge of the scope of work for each major subcontractor
• Bachelor's degree or equivalent combination of education and experience in a related field
• Knowledge of raw materials, production processes, quality control, costs, and other information necessary for the effective manufacture of quality, single-family homes
• Current, valid driver's license and evidence state the minimum required insurance

Preferred Qualifications:

• Experience with a high-volume homebuilder
• Experience recruiting quality subcontractors
• Spanish speaker is a plus
• Familiarity with calendar or scheduling software

At Southern Impression Homes, employment decisions are based on personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, national origin, ancestry, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.

If you require a reasonable accommodation to apply for this position please contact our Corporate Offices at 972-383-4300.