Member Engagement and Communications Coordinator

Job Summary:

Assist with various Marketing and Membership duties in a supportive role.  

What you’ll bring to the job (Requirements)

• Bachelor’s degree in journalism, English, communications or marketing discipline required and up to 1 year of professional experience in an office, association, or related environment/college internship experience acceptable
• Strong, demonstrable writing skills with ability to understand an audience and develop relevant voice and message
• Experienced with database maintenance
• Outstanding customer service skills and orientation
• Strong organizational skills and a love for tracking data and project outcomes
• Exceptional detail-orientation and accuracy are essential
• Ability to effectively balance multiple projects and set priorities under deadline pressure while working collaboratively with internal staff and external members
• Creative thinking, proactive mindset and problem-solving skills required
• Highly motivated, results-oriented, and able to prioritize efforts to use limited resources efficiently
• Experience with technology platforms

What you’ll own (Responsibilities)
Marketing Duties

• Assist with research, organization, writing, editing, publishing and maintenance of effective content for the web-based Content Management System (CMS)
• Assist with executing  marketing plans and campaigns for organizational initiatives
• Plan and schedule monthly email newsletters to non-member and member contacts
• Assist with the  weekly member newsletter to SVS members
• Update and maintain consistent best practices for web-based content
• Design, segment and publish content across all SVS social media channels
• Assist with basic media requests for logos and medical illustrations and monitor the communications email box
• Other duties as assigned

Membership Duties

• Work as a liaison for membership inquires while providing an exceptional level of customer service
• Assist in managing Membership and Student and Resident inboxes by responding to basic inquiries
• October – February, assist with providing invoices, taking dues payments over the phone, calling suspended members, etc.
• Assist with the database, inclusive of updating member records, running/creating reports and management of linked platforms (shared drive, Canva, Higher Logic, etc.)
• Assist in working with publisher to fix journal delivery issues and generate journal update reports
• Other duties as assigned.

Physical Requirements & Environment

Typical office setting with routine sitting and occasional standing. Routine use of basic office equipment and computer. Occasional evening and/or weekend work maybe required based on business needs. Occasional travel to support the membership booth at local meetings and the Society’s Annual Meeting.  Hybrid: two-days in office per month.

Our commitment

SVS offers a comprehensive and competitive recognition and reward program. We believe in professional staff development.  We know that our investment in employee growth provides even greater potential for them to contribute to our organization, each other, and the community at large.

About the Society for Vascular Surgery

The Society for Vascular Surgery advances the care and knowledge of vascular disease, which affects the veins and arteries of the body, to improve lives everywhere. It counts more than 6,000 medical professionals worldwide as members, including surgeons, physicians and nurses. For more information about vascular health and the society, please visit www.vascular.org.

The Society for Vascular Surgery is an Equal Opportunity Employer.