Assistant for HR and Director of Operations and Logistics

Position overview

An Assistant is a member of Health Coalition’ Team, responsible for supporting and assisting the HR Specialist/Director of Operations with her daily activities.  They also play an important role in ensuring customer satisfaction through accuracy.  Must have the ability to interact effectively with Vendors and Fellow Associates which will be essential. This position will also assist our Sales Support team. 

Duties and Responsibilities

• Keep records of customer interactions, process customer accounts and file documents through e-CRM system.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Possess good team working skills to process workflow through other departments, such as, Accounting, Marketing, Purchasing, and Warehouse
• Conduct online research. This may include industry information, scholarly websites, and different internet resources.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other developments.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. This includes checking product availability, tracking orders, product pricing.
• Handling administrative duties for the company and its executives and management teams.
• Must possess telemarketing skills and active listening skills to be able to perform outbound calls and assist with lead generation
• Prepare a variety of reports, supply information requests, preparing forms/documents, arrange conference calls, and schedule meetings.
• Other duties as assigned.

Skills and Requirements

• Excellent Communication Skills with a Strong Command of English Language (verbal and written)
• Excellent customer service skills including ability to listen as well as to communicate effectively, both written and orally
• Microsoft Office skills (Excel, Outlook, Word, PowerPoint and Publisher are a plus)
• Highest level of professional ethics, integrity, and honesty
• Passion for excellence and a strong sense of urgency
• Team player; loyal to corporate goals and objectives
• Excellent analytical and problem-solving skills
• Must be internet savvy and able to perform various internet related tasks on a daily basis
• Cooperation and concern for others, being pleasant with others on the job and displaying a good-natured, positive, and cooperative attitude, demonstrating initiative and a willingness to work
• Ability to work in a fast-paced environment
• Ability to multi-task, prioritize, manage time effectively, while accepting additional tasks and assignments as required.
• Attention to detail, being careful and thorough in completing work tasks
• Ability to assimilate new concepts and adapt to change

Education and Experience

• Associates Degree or equivalent experience
• Proficient computer skills, including Microsoft Office Suite or similar software
• 2 years related experience

About the job

• Full Time Position 
• Monday through Friday
• Hours of operation: 8:30AM to 5:30PM
• Onsite
• US work authorization required

What’s In It for You

• Health Benefits Package
• PTO
• 401k

About Us

Health Coalition, Inc. (HCI) is a specialty pharmaceutical wholesale distributor providing white glove treatment to our partners at every interaction. We partner with physicians, medical offices, hospitals, pharmacies, specialty pharmacies, home health care companies and manufactures.

The first distributor to introduce the 24-hour service in 1990, we continue to operate under this service model. We are committed to the highest standards of knowledge, reliability, and service- these have become our core values built on the foundation of Integrity. We have been in business since 1988, nurturing a professional & positive environment with a knowledgeable team and opportunities to grow. As a family-owned organization, commitment and loyalty is a must as we are looking for career minded professionals. We possess extensive industry knowledge and amazing customer service which makes a huge difference in the market, and you could be part of our business model to encourage overall growth!

To be considered for this position, you will be required to complete an assessment. A link to the assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it.

EEOC Statement

HCI is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Drug Free Workplace
We are a drug free workplace and is compliant in testing applicants prior to hiring. Employment with HCI is contingent upon results of a complete background verification and complete drug screening exam.