Sales Account Manager

Summary

The Sales Account Manager serves as the primary contact for assigned customers and is responsible for customer satisfaction, ensuring quality standards and timely service.

Essential Duties and Responsibilities

• Develop and maintain intimate customer relationships by being the primary contact to our customers as assigned.
• Develop pricing strategies for your customer's major projects and day to day business. Negotiate buy pricing with vendors and consult with Manager to recommend customer sell prices.
• Work closely with Key and Target Accounts to win majority of their projects and day to day business.
• Complete Key and Target Account Plan for each assigned customer. The plan must include Share of Wallet analysis and annual revenue goal by core product category.
• Understand and communicate our value proposition and our product's features and benefits. Quotes prices and credit terms, and prepare sales orders for orders obtained.
• Coordinate delivery schedule of projects based on customer's needs and Kamco's available capacity with Operations personnel.
• Visits construction sites to meet with customer to resolve order and delivery issues.
• Investigates and resolves customer complaints regarding manufacturer quality issues.
• Advise manager of all competitive situations.
• Assists with counter and phones sales as needed.

Qualifications

• Advanced product and technical knowledge
• Experience managing large projects
• Works independently
• Works closely with Key and Target Accounts
• Excellent verbal and written communications, math, aptitude, diplomacy
• Must be computer literate

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.