Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:
Jason M Flatch State Farm Agency is seeking an organized and efficient specialist to fulfill customer service duties and support insurance agents in gaining and keeping customers. As a Customer Care Rep. with our agency, your attention to detail, dedication to client relations, and service-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and customer service perspective into our team as we build success together.

RESPONSIBILITIES:

• Must be bi-lingual in Spanish
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Honest and ethical practices in everything you do for our agency and customers.

QUALIFICATIONS:

• Dedicated to customer service
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Salary plus potential for bonus
• Growth potential/opportunity for advancement within the office
• Paid time off (vacation and personal/sick days) plus various paid holidays
• Stipend benefit
• Retirement
• Community events & office outings
• Ongoing training

Do you strive to set yourself apart from all the others?

We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Sarasota.
• I have been a State Farm agent since 1999.
• I am a proud graduate of Florida State .
• We currently have 9 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.