Content Analyst

Location: Remote  

Terms: Full-time   

Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance   

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.   

That’s RIVA.  Our employee-first approach has manifested a culture that attracts the best and brightest.  By investing in people first, and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.   

Description  
RIVA Solutions Inc. is seeking a Content Analyst to support a large, enterprise-wide website migration project. In this role, you will directly with a Content Strategist to support content analysis, strategy, and delivery for an enterprise-wide website for a Federal government civilian agency.  You will work on a collaborative digital communications team, comprised of Content Strategists, UX designers, UI designers, content analysts, and CMS technologists and developers.  

Responsibilities:  

Candidates must have experience executing content strategy efforts for large, content-rich websites, with thousands of pages of content.  Experience modernizing and transforming website content via analysis, clean-up, and migration is required. As a Content Analyst you will:  

• Understand and apply Human Centered Design (HCD) methodologies
• Assist with research with content owners and other stakeholders to document their vision for their web content areas, as well as analyze existing content management processes
• Assist with the development of a content strategy and plan to execute their vision in the CMS environment
• Assist with enhancing website content taxonomies, information architectures, navigation strategies, and metadata strategies
• Conduct content analysis, inventories, SEO audits, keyword research, analytics assessments, top task analyses, user surveys, card sorts, navigation model testing, and other research to provide a baseline for content strategies.
• Assist with content modeling sessions and document content types
• Assist with content analysis, clean-up, migration, and quality assurance as part of the content migration lifecycle
• Make recommendation for improvements to existing information architectures and content workflows
• Create content governance and content creation strategies, plans, templates, and guides
• Guide and promote the usage of plain-language best practices
• Create compelling page content as needed, based on project needs
• Support CMS training materials for content owners and contributors and conduct training sessions as needed

Requirements: 

• Minimum Education: BS/BA degree (English, Marketing, Communication, Journalism, or Technical Writing or equivalent)    
• Minimum Experience: 3-5 years’ experience in related field

Desired Qualifications:  

• Fluency with content analysis tools (primarily Screaming Frog)
• Full understanding of U.S. Web Design Standards, 21st Century IDEA (Act), and accessibility requirements
• Experience assisting with enterprise-wide content strategies with Drupal as the CMS
• Agile and/or Lean knowledge and experience
• Portfolio of content strategy artifacts/samples
• Ability to meet ambitious deadlines and deliver high-quality work on schedule
• Very strong verbal and written communication skills and extensive experience interacting with executive-level customers and end users
• Experience working as part of a Scrum (or other agile methodology) design and development team
• Ability to pass a background investigation and clear a Public Trust at minimum per contract requirements