Community Manager, North Carolina
- Paid Time Off
- Full-Time
We're currently in a growth phase and looking for people who can join us as soon as possible.
Learn more: www.kittl.com/career
A little about us
Kittl isn’t just another design platform: We’re here to transform the way creators work, offering an intuitive platform as a competitive alternative to traditional design tools
Boasting millions of users only 2 years after launch: our users have created millions of designs on Kittl
Diverse team: 70+ team members from 22+ different countries
Product-led: Product managers, engineers, and designers are at the heart of Kittl
Funding: Kittl has raised more than $50M from some of the most prestigious investors in the world that also have backed companies like Slack, Dropbox and Figma.
Your role at Kittl
As a Community Manager at Kittl, you will be part of a fast-paced and test-driven marketing culture. Our marketing team consists of 8 people that drive our global expansion. In this role, you'll lead our community marketing efforts and be the bridge between our users and the product teams, gathering and reporting feedback through a variety of methods to shape the future of Kittl.
What you’ll do
Represent the community: Collect user feedback and be a voice for users, reporting to product and media teams on what users want to see
Problem solve: Quickly resolve issues and questions that arise within the communities, leveraging the Customer Support team for any additional needs
Networking: Build strong relationships with users to understand their needs and challenges
Assist the media team: Provide resources, tutorials, webinars, FAQs, create challenges, and answer community comments & questions
Event planning and execution: Host events that engage users and grow the Kittl community
Strategise: Track and analyze user engagement and come up with strategies for increasing user retention in communities
What you’ll need
Professional experience: 3+ years of social media management and/or community manager experience
Technical experience: graphic design background/experience required
Platforms: Intimate knowledge of community platforms (Discord, Facebook, Circle, Reddit, Patreon, etc.)
Apps: Intimate knowledge of social media apps (Instagram, TikTok, X, Pinterest, YouTube, etc.)
Communication skills: Flex your communication skills and 'IRL' public speaking
Events: Experience hosting live events, webinars, Q&As (event management and promotion)
Extras: Knowledge or background in SAS/cloud applications (Tech-Savvy)
Interview process
Hiring manager interview
Take home challenge
Leadership interviews
Meet & greet with CEO
Benefits
30 vacation days per year for all employees
An allowance of 50 working days (or 10 weeks per year if you count weekends) of fully remote work from anywhere in the world away from your home base, as long as you maintain core working hours (12pm to 5pm CET)
Core working hours are 12pm to 5pm CET (EU timezone), with the rest of your working time being flexible so you can work in a style that suits you best
You'll be working with a truly product-led company with PM's, engineers and designers at the heart of the company
🌈 At Kittl, we embrace diversity and value every team member's unique background, identity, and experience. We're all about respect, honesty, and inclusivity. Together, we create a safe and supportive work environment where everyone thrives. Join us on this exciting journey of making our company and product even better!
Address
Kittl
Carolina, NCIndustry
Real Estate
Posted date
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.