Veeva CRM Training Consultant

Veeva CRM Training Consultant

Danbury, CT (Remote)
Part Time Consultant

Company Description

Headquartered in Danbury, CT, Canopy Life Sciences is an end-to-end Life Sciences partner to help speed sciences from pipeline to people. We provide clinical to commercial solutions to Life Sciences companies with a goal of accelerating customer success. We provide both strategic and tactical solutions in the areas of Medical Affairs, Regulatory Solutions, MLR Solutions, and Global Recruiting. These areas are supported by our global technology team which offers tech enabled solutions and integrated enterprise help desk and infrastructure support.

Responsibilities

Veeva CRM Training Consultant

We are looking for a Veeva CRM Training Consultant who will be responsible for designing, delivering, and evaluating training programs aimed at empowering our clients sales and MSL teams to effectively utilize Veeva CRM in their daily operations. You will play a pivotal role in ensuring that users have the knowledge and skills necessary to maximize the potential of Veeva CRM, ultimately driving efficiency and productivity across their organization.

Primary Responsibilities

1. Training Program Development: Collaborate with key stakeholders to assess training needs and develop comprehensive training programs tailored to various user roles and proficiency levels.
2. Training Delivery: Conduct engaging and interactive training sessions, workshops, and webinars both in-person and virtually, ensuring that participants gain a thorough understanding of Veeva CRM features, functionalities, and best practices.
3. Content Creation: Develop training materials, including user guides, manuals, tutorials, and multimedia presentations, to support training initiatives and reinforce learning objectives.
4. Continuous Improvement: Stay abreast of updates, enhancements, and new features in Veeva CRM, and incorporate relevant changes into training materials and curriculum to ensure content relevancy and effectiveness.
5. Feedback and Evaluation: Solicit feedback from trainees to assess the effectiveness of training programs and identify areas for improvement. Conduct evaluations and assessments to measure the impact of training on user proficiency and performance.
6. Documentation and Reporting: Maintain accurate records of training activities, attendance, and participant feedback. Generate reports and insights to track training effectiveness and inform decision-making.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Veeva CRM Trainer or similar role, with a strong understanding of CRM concepts and functionalities.
• Expertise in designing, delivering, and evaluating training programs, preferably in a corporate setting.
• Proficiency in using Veeva CRM and related tools, with the ability to effectively communicate technical concepts to non-technical audiences.
• Excellent presentation, facilitation, and communication skills, with the ability to engage and inspire learners.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

Preferred Qualifications

Veeva CRM Administrator or Consultant certification.

Experience working in the Life Sciences sector.

Familiarity with learning management systems (LMS) and e-learning platforms.

Previous experience in instructional design or curriculum development.

This is a remote position.