Technical Writer Level 2

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Technical Writer Level 2

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Various

REPORTS TO:

Technical Editor or Assistant Director, Project Management

WORK LOCATION:

2 Broadway

HOURS OF WORK:

9:00 AM to 5:30 PM or as required (7.5HR/ DAY)

HAY POINTS:

451

SALARY RANGE:

$75,306 to $98,839

DEADLINE:

Open Until Filled

Summary

The Technical Writer Level 2 writes technical and project documents, specifications, reports, memos, manuals, guides, and policies for complex subjects within MTA Construction & Development. They include researching topics, writing documents, and editing their work for publication. This position is responsible for generating innovative ideas for content while working independently and collaboratively as part of a team. The position researches technical subjects, capital projects, technology, products, services, or concepts to be documented and easily understood by a broad audience. The incumbent is familiar with topic-based writing and structured content in line with organizational goals while possessing exceptional skills in selecting the appropriate medium for the target audience. The incumbent has a strong aptitude for communicating technical subject matter relevant to capital project development and delivery, engineering, and architecture.

Responsibilities

Determines the most straightforward and logical way to present information.

Generates innovative ideas for content and workflow solutions.

Meets with subject-matter experts to ensure complex technical topics are appropriately addressed.

Analyzes information required for developing or updating project documents, technical content, policies, procedures, and other documentation.

Reviews and/or copyedits content developed by others.

Education and Experience

Bachelor's degree in English, Journalism, Communication, Business Administration, Technical Writing, Computer Science, Engineering, Architecture, other relevant technical disciplines, or a related field.

Must have a minimum of five (5) years of relevant experience.

Master's degree in one of the disciplines above or a related field is preferred.

Excellent communication and interpersonal skills.

Fluency in relevant office and technical software.

Detail-oriented.

Excellent written and oral communication skills.

Ability to prioritize and execute tasks in a fast-paced environment.

Willingness to take on new challenges and build on current skills.

Exceptional analytical and conceptual thinking skills.

Ability to multi-task and be a self-starter.

Ability to review technical material for consistency and accuracy.

Ability to communicate with technical staff and to quickly grasp and document complex technical subject matter.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.