Early Morning Software- PRiSM IT Analyst/ Project Manager

Early Morning Software, Inc.

Baltimore, MD

Full-Time

Job Description

PRISM IT Analyst/Project Manager

Your Challenge: As a PRISM IT Analyst/Project Manager, you will have a proven track record in consulting and project delivery of SaaS and Enterprise Solutions and need to have a keen interest in client success and Project Management Office (PMO) Processes. You will demonstrate your ability in analysis and project management to communicate technically and effectively with customers, to understand their requirements, articulate best practices, implement a SaaS solution and manage to deadlines.

Your Role: As a Sr IT Project Manager, you will help the team grow and support our increasing base of PRISM Compliance Management customers (PRISMCompliance.com). Your role will be critical to the success of customers and Early Morning Software, Inc (EMS) in the implementation and adoption of our SaaS solution including understanding customer requirements, establishing a strong project management foundation for our projects and engaging with internal and external resources to successfully implement PRiSM.

As an IT Analyst/Project Manager, you MUST be able to demonstrate effective communication skills, a collaborative team spirit and a highly proactive attitude in setting customer's expectations and managing projects and clients for success.

Who We Are

EMS has developed and implemented over 1,500 custom and/or COTS software solutions for clients in the private sector and governments, including Local Municipalities, Housing Authorities, Transportation Departments, Public Education and Universities, State Agencies, and Federal Agencies.

With clients throughout the country, we are growing our influence and opportunities for our team members. Come join us as we transform EMS from a Baltimore leader in software and development to a national leader in SaaS based, Supplier Diversity and Contract Compliance software.

Essential functions:

Develop and execute Project Plans for new and existing clients in the implementation and support of PRiSM
Establish and maintain reporting on Project Status and overall Client Status

Deliver customer projects on time and within budget
Identify opportunities to add additional value to clients through the implementation of enhancements, upgrades and best practices
Direct engagement with Clients and internal resources required for project success
Analyze and understand customer requirements and how they map to PRISM
Configure customer instances of PRISM

Ensure the development of all required documentation and delivery of project deliverables to clients

Additional responsibilities may include:

Conducting training classes for client users as required
Contribute to the product knowledge base and best practices
Identify and document product enhancement and / or new product ideas

Work with the other business teams (primarily support, customer success and sales) in communicating the products to customers

Minimum Qualifications:

Minimum 2 years of experience working within Project Management Office
Minimum 4 years of experience as a Technical Project Management
Minimum 4 years of experience as a Technical Analysts

Minimum 2 years of experience in Data Analysis and Integration
Minimum 3 years of experience in IT Product Implementation
Bachelors' degree in Business, Information Technology, or Computer Science
Excellent written, presentation and verbal communication skills
Proven business and/or technical analysis skills

Priority given to qualified applicants with:

Experience delivering COTs software projects
Experience working with HTML, SQL, Crystal Reports and database design
Experience working with major ERP/Contract Management/Procurement Systems (e.g., ADP, Oracle, Paychex, QuickBooks, Sage, SAP)
Proven excellence working with advanced MS Excel capabilities (e.g., macros)

Familiarity with supplier diversity and compliance management, supply chain management, contract management, procurement and financial systems
Experience with Business Process Engineering, Quality Assurance, and Agile Development
SaaS software and web application experience in trouble shooting and analysis

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