Housing Case Manager

Position Title: Case Manager Date: 2/1/2022

FLSA Status: Full Time, Non-Exempt Supervised by: Clinical Operations Director

Primary Responsibilities: Under the supervision of the Clinical Operations Director, provide case management and support services to program participants.

Essential Duties:

• Be familiar with HUD HOPWA guidelines and program policies and procedures.
• Help conduct intake assessments of applicants and assess eligibility criteria.
• Facilitate new rental opportunities: determine household income, appropriate unit size, and fair market rent based on federal guidelines, issue search certificate; support client in housing search; perform inspections on units to meet the Housing Quality Standards (HQS); provide the Housing Assistance Payments contract to the landlord.
• Explain Program and program participation to client: provide the Program Rules detailing various aspects of the program and their participation; develop agreements and housing case plan with clients. Strictly and fairly enforce the Program Rules and initiate disciplinary action when warranted.
• Program participation: monitor client participation and compliance, conduct annual unit inspections and recertification, rent calculations, maintain client records,
• Promote housing stability: conduct on-going assessments; amend housing case plans as needed; facilitate with and provide referral to supportive services.
• Maintain up-to-date charting and documentation; ensure client confidentiality.
• Telephone contact and/or home visit a minimum of twice a year. More frequent contacts depend on the needs of the client. Maintain written correspondences.
• Maintain a list of landlord/housing resource and community supportive services.
• Maintain a relationship with landlords to ensure that clients abide by lease agreement.
• Maintain a client roster for annual reporting; assist with preparation of annual reports to the City & County and HUD.
• Assist with the implementation of the Emergency Assistance and Temporary Shelter programs.

Other Duties:

• Assist the Executive Director, Clinical Operations Director, and other Program staff in their duties as required.
• Represent Gregory House Programs in the community as requested and maintain good working relations with other agencies and persons providing services and support to people with HIV disease.

Working Conditions: Indoors, air-conditioned rooms

Work Hours:

Equipment Use: standard office equipment

Physical, Mental, and Communication Demands: Requires use of discretion and judgment; requires working to established procedures, maintaining reliable work attendance; may require working under minimal supervision; requires verbal communication skills and following oral and written instructions.

Skills/Knowledge: In addition to meeting the mental, physical, and communication demands listed above, requires knowledge of substance abuse and mentally ill issues and basic Microsoft Office applications.

Education/Experience: At minimum, a Bachelor’s degree and 2 years’ social work experience in HIV, mental health, and/or substance use.

Approved By: ___________________________________ Date:

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Benefit Conditions:

• Waiting period may apply

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Pay Frequency:

• Bi weekly or Twice monthly

Schedule:

• Monday to Friday
• 8 hour shift

Typical end time:

• 5PM

Typical start time:

• 9AM

Work Remotely

• No

Job Type: Full-time

Pay: $32,000.00 - $42,000.00 per year

Schedule:

• 8 hour shift

Experience:

• Case management: 1 year (Preferred)

Work Location: In person

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