Donor Coordinator

This position is responsible for providing a referral intake service for potential eye donors, presenting the option of donation and providing professional liaison service to hospitals and funeral homes to coordinate eye donor recoveries. All responsibilities are performed within the scope of GEB’s missions and values. The Donor Coordinator position is a critical one within the organization that affords a high level of personal fulfillment and employment satisfaction.

-Respond to all incoming donor referral emails, faxes, and telephone calls.
-Inform grieving families about donation options.
-Communicate and dispatch Recovery Technicians.
-Communicate with Supervisor On-Call, Organ Procurement Organizations (OPO), Tissue Banks, Medical Examiner/Coroners, Law Enforcement, Recovery Technicians, and Funeral Homes professionals regarding donors.
-Complete donor records including data entry and obtaining/recording donor family authorizations.
-Obtain medical/social history information from donor families, physicians, and hospitals/hospices.
-Assist the department supervisor and manager in various assigned duties.
-Adhere to the Eye Bank’s Policies and Procedures, Eye Bank Association of America Medical Standards, and US Food & Drug Administration regulations.
-This is a night shift position. 3 shifts per week from 7 p.m. to 7 a.m.

-Perform other duties as assigned.

Qualifications:
-Bachelor’s degree from an accredited university/college (life science and non-life science majors accepted (e.g. Biology, Chemistry, Psychology, Sociology, Communications, Marketing/Public Relations, etc.)
-Ability to interface with peers and hospital personnel on assignments.
-Excellent telephone and communication skills.
-Ability to work in a dynamic environment (sometimes stressful, multi-tasking skills required etc.)
-Position will require shift work on weekends, nights, and on holidays

The incumbent should understand that the aforementioned job description only outlines certain requirements for this position. At the discretion of President/CEO or the CFAO, this job description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.