Assistant HR Manager/Senior Human Resources G

ASSISTANT HR MANAGER / SENIOR HUMAN RESOURCES GENERALIST

Job Purpose: The Assistant HR Manager/ Senior HR Generalist at our automotive dealership plays an important role in supporting the onsite HR Manager in administering all aspects of Impex’s human resources functions. Contributes to developing and implements Impex’s overall people strategy including compliance, talent management, employee experience and relations, total compensation, performance management, training, and retention through the consistent delivery of high-quality engaging, effective, and efficient HR communications, operations, programs, and services.

The ideal candidate has a demonstrated strong command of HR principles and best practices for growing companies in the private sector, excellent communication skills, and the ability to handle various tasks in a fast-paced environment.

Job Summary:

Primarily engaged in and responsible for Impex’s full spectrum talent management and people operations program, including employee relations activities: from workforce planning and hiring through developing and retaining employees [90%] and other departmental administrative responsibilities [10%]. This role requires a creative approach, a pleasant demeanor, an open mind, and the ability to consistently organize, prioritize, perform, and timely deliver moderate-to-highly complex HR work with a high level of accuracy, service, and quality.

Reporting: This position reports directly to the onsite HR Manager and has accountability to the HR Executive Consultant. There are no direct reports to this position.

Key Responsibilities: This highly responsible administrative position performs the following essential functions:

TALENT MANAGEMENT & EMPLOYEE RELATIONS [90%]

Workforce Planning and Attracting, Selecting, & Onboarding Talent (70%)

•Serves as the Human Resources Department’s main point of contact for Talent Management operations, programs, and services.

•Provides guidance and assistance to hiring managers and candidates throughout all phases of the talent management/employment cycles.

Through analysis, research, and observation of jobs performed, creates and updates job

descriptions to accurately reflect the position’s current requirements, responsibilities, and

working conditions.

• Researches and compiles external and internal compensation data for competitive

benchmarking, providing reports and analyses to the HR Manager and Executive HR

Consultant.

• Engages in advanced active sourcing, screening, interviewing, and evaluating of candidates

to ensure a fit within the dealership’s culture and an ability to successfully perform the job.

• Utilizes HRIS and ATS systems at an advanced level for managing related data, analytics, and

processes; appropriately uses AI technologies to enhance productivity.

• Creates and launches effective social media recruitment campaigns and programs,

including digital marketing and professional social media engagement on LinkedIn and

platforms like Instagram, TikTok, and WhatsApp Business, to attract passive and active top

talent for various roles within the dealership.

• Establishes and maintains professional relationships with networks of candidates,

colleagues, customers, and vendors.

• Creates and implements a comprehensive onboarding process and orientation program,

ensuring a smooth transition for new hires into the dealership environment.

• Provides professional, courteous, and timely acknowledgement of, response to, follow up,

and resolution for inquiries from candidates, employees, vendors, and management.

Employee Relations & Performance Management (15%)

• Serves as the Human Resources Department’s main point of contact for employee relations,

including general employment information, complaints, concerns, or other employmentrelated

matters.

• Provides guidance and direction to employees and management regarding employee

relations including coaching and performance management.

• Conducts complaint intake meetings with employees and prepares case file for HR Executive

Consultant’s review.

• Conducts thorough and comprehensive investigations under the guidance of HR Executive

Consultant.

• Keeps HR Manager and HR Executive Consultant consistently informed of all employeerelated

activity.

• Assists with the creation of programs for performance coaching and evaluation, for employee

communications, and for receiving employee feedback and input.

• Implements all related programs.

Professional Development & Training (5%)

• Creates and facilitates (and/or arranges for the facilitation of) training and professional

development programs for employees in various positions.

• Develops and implements activities and programs that support positive employee

experiences, engagement, and retention.

ADMINISTRATIVE FUNCTIONS [10%]

• Processes, reports, scans, files, and tracks all data and information related to talent and

employee relations management.

Assists in maintaining the accuracy and integrity of pay and workforce management plans.

• Assists Impex in ensuring a dignified exit for all separating employees during the offboarding

process.

• Maintains accurate and current employee records, handling confidential information with

utmost discretion.

• Facilitates internal communication regarding HR policies, announcements, and updates.
• Keeps updated on latest federal, state, and local regulations, trends, and best practices in

talent and employment management.

• Provides support to employees in various HR-related topics such as leaves, compensation,

and resolves any issues that may arise.

• Provides assistance and support to other HR colleagues and team.
• Provides additional assistance to the HR Manager by performing other HR-related duties as

requested.

• Serves as the Acting HR Manager when assigned during vacations or any extended absence

of HR Manager.

Minimum Required Qualifications (MRQ):

1. Bachelor’s degree in human resources management, business administration, or a closelyrelated

field.

2. Five (5) years of documented successful hands-on experience working in a company’s

human resources department with responsibility for full spectrum talent management

including workforce planning and all functions related to sourcing, selecting, hiring,

onboarding, training, coaching, evaluating, and retaining employees, including employee

relations activities; must also have knowledge of all human resources functions and a

minimum of five (5) years of exposure to these functions as part of an HR department.

3. Intermediate level proficiency in Microsoft Word, Excel, and Outlook and basic skill in

PowerPoint.

4. Expertise in utilizing HRIS and ATS platforms for efficient talent and data management.

5. Strong organizational, communication, prioritization, and interpersonal skills.

6. Knowledge and understanding of related federal, state, and local employment and wage and

hour laws.

7. Strong command of HR principles, processes, and best practices for delivering efficient and

effective operations and for providing positive employee experiences.

8. Ability to consistently, effectively, and timely deliver high quality work in a professional

manner within a fast-paced auto dealership environment.

Preferred Additional Qualifications (PAQ):

Impex gives preference to hiring candidates who, in addition to meeting all Minimum Required Qualifications, also meet

and demonstrate to Impex’s satisfaction one or more of the following qualifications:

1. Two (2) or more years of consecutive and direct experience working in an automotive

dealership or working in a closely related company within the automotive industry, or seven

(7) years of progressively responsible and qualifying HR experience.

2. Master’s degree in human resources management, business administration, or a closelyrelated

field of study.

3. Credentialed through SHRM, HRCI, or other reputable HR certifying agency Impex deems

acceptable.

4. Experience using LinkedIn Recruiter or demonstration of various otherwise successful

recruitment campaigns on the platform; or demonstration of various successful social media

recruitment campaigns on Instagram, TikTok, X-Twitter, Facebook, or WhatsApp Business.

5. Demonstrated experience using AI technologies to enhance talent

management/employment functions; or using Notion software.

Working Conditions: This role involves working in an office setting within the auto dealership in

Greensboro, NC, requiring interaction with various departments and occasional involvement in

dealership events. Vehicle travel between Impex locations is also required from time to time.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The

employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with

hands and arms.

This position description is not intended to be exhaustive. Duties, responsibilities, and activities may change at any

time with or without notice.

Hiring Range:

$78,500 - $79,999 (DOQ: meets only MRQs)

$80,000 - $82,499 (DOQ: meets MRQs and meets to Impex’s satisfaction, one (1) PAQ)

$82,500 - $84,999 (DOQ: meets MRQs and meets to Impex’s satisfaction, two (2) or three (3) PAQs)

$85,000 - $90,000 (DOQ: meets MRQs and meets to Impex’s satisfaction, four (4) ore more PAQs)