Chief Banking Officer

Job Summary:

As the Chief Banking Officer (CBO), you will be responsible for overseeing and directing all aspects of Servbank banking operations. Reporting directly to the CEO, you will play a crucial role in developing and implementing strategic initiatives to drive growth, profitability, and efficiency across our banking division. The CBO will lead a team of banking professionals and work collaboratively with other department heads to ensure alignment with organizational goals and objectives.

About Servbank:

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Key Responsibilities:

Strategic Planning: Develop and implement long-term strategies to achieve organizational objectives, including market expansion, product development, and revenue growth.

Operational Leadership: Provide leadership and guidance to the banking team, ensuring operational excellence and adherence to regulatory standards and compliance requirements.

Financial Management: Oversee the financial performance of the banking division, including budgeting, forecasting, and expense management, to optimize profitability and efficiency.

Product Development: Drive the development and enhancement of banking products and services to meet the evolving needs of customers and capitalize on market opportunities.

Risk Management: Develop and implement risk management policies and procedures to mitigate potential risks and ensure the safety and soundness of banking operations.

Customer Experience: Champion a customer-centric culture focused on delivering exceptional service and building strong relationships with clients to drive customer satisfaction and loyalty.

Regulatory Compliance: Stay abreast of regulatory changes and industry trends, ensuring compliance with all relevant laws, regulations, and best practices.

Technology and Innovation: Identify and leverage technology solutions and innovations to enhance operational efficiency, streamline processes, and improve the customer experience.

Talent Development: Recruit, develop, and retain top talent within the banking division, fostering a culture of collaboration, learning, and continuous improvement.

Stakeholder Management: Build and maintain effective relationships with internal and external stakeholders, including executives, board members, regulators, and community partners.

Qualifications:

· Bachelor's degree in Business Administration, Finance, Economics, or related field; MBA or advanced degree preferred.

· Proven track record of successful leadership in banking or financial services, with a minimum of 15 years of experience in executive management roles.

· In-depth knowledge of banking operations, products, and services, as well as regulatory requirements and compliance standards.

· Strong strategic planning and analytical skills, with the ability to develop and execute effective business strategies.

· Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence key stakeholders.

· Demonstrated ability to drive results, manage change, and lead teams in a dynamic and competitive environment.

· Visionary leadership style with a passion for innovation, customer service, and continuous improvement.

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.