Sales Exec I - Telephone Sales

Job Description Summary

This position is responsible for individual account sales, received from clients responding to promotional materials and phone inquiries

Core Individual Contributor Competencies:

• Informs and educates clients on select HZN products and services

• Ensures clients are informed of relevant legislative and regulatory issues and their associated impact

• Facilitates the enrollment process for new individual sales.

• Ensures applications are complete and filed timely and meet all regulatory requirements

• Represents the company in professional and courteous manner at all times

• Completes internal management reports as required

• Participates in ongoing sales training to enhance skills and to keep abreast of changes.

• Performs other duties as assigned.

• Customer Focus

• Accountable

• Learn

• Communicate

Education/Experience:

• Prefer a Bachelor degree in a related field.

• Requires a minimum of 1 years telephone sales experience or service experience preferably in a health insurance environment .

Additional licensing, certifications, registrations:

• Current/ Valid Health Insurance License

Knowledge:

• Requires knowledge of Horizon BCBSNJs and its subsidiaries products and services.

• Requires knowledge of competitors and comparable products and services.

• Requires knowledge of sales techniques.

• Requires knowledge of PCs and applicable software

Skills

• Influencing

• Negotiation

• Verbal and written communication

• Interpersonal Skills

• Listening Skills

• Public speaking and presentation

• Self-motivation

• Time Management

• Follow-through

• Initiative