Content Manager

Who We Are and What We Do

Top Class Actions is the world's #1 source for class action lawsuit and settlement news. Our focus is righting consumer wrongs by putting out easy-to-understand news on consumer lawsuits and settlements.

We believe that a commitment to our uncompromising values and integrity should always guide our decisions and actions as we pursue our goals. The following are the Core Values that form the foundation of our measurement of success: Lead With Love, Be Trustworthy, Strive For Excellence, and Team Over Self.

Why Join Our Team

We currently operate as a primarily remote company. We believe in flexibility because work isn't our only commitment in life. We believe in autonomy and encourage everyone to work in the way that is most conducive for optimal results. We believe in inclusiveness and draw on everyone's strengths to achieve our goals. There are always opportunities to virtually meet with your team and other co-workers to gain insight and foster camaraderie. And we have an annual all-employee, in-person event focused on volunteering and strengthening our intra-company relationships.

About the Role

As the Content Manager at Top Class Actions, you will report to the Director of Digital Strategy and play a pivotal role in managing our website content team. You will be responsible for overseeing the creation, editing, and distribution of website content that aligns with company goals and resonates with our target audience. Additionally, you will enforce and improve our website content strategy, ensuring adherence to SEO best practices, journalistic standards, brand voice, and company style guide. 

To be considered for this role, you must have 5+ years of related experience in content management, content strategy, and/or news editorial. Your exceptional writing and editing skills, strategic thinking, and attention to detail will contribute to enhancing our brand presence, engaging our audience, and driving business growth.

Responsibilities:

• Lead and oversee a team of full-time and freelance writers and editors.
• Build and manage website content calendar to ensure consistent and strategic flow of content.
• Create and maintain efficient processes to ensure high-quality content is delivered on time.
• Edit various content, including news articles, features, landing pages, sales brochures, and marketing collateral.
• Create content strategy briefs and provide guidelines for long- and short-form written content for website copy and digital marketing campaigns.
• Collaborate with the Director of Digital Strategy and external vendors to plan, develop, and implement the company's website content strategy.
• Collaborate on UX projects to enhance the overall user experience.
• Collaborate with SEO Strategist to optimize website content and make data-informed decisions to grow website traffic and conversion.
• Conduct regular performance evaluations and coach content team members.
• Occasionally write content as needed.

Job Qualifications:

• Bachelor's degree in Journalism, Communications, English, or related field.
• Proven experience in content management, content strategy, and editorial, preferably in a similar industry.
• Strong writing and editorial skills with a keen eye for detail
• Proficiency in SEO best practices and content optimization.
• Proficiency in AP style and a firm understanding of journalism ethics and standards.
• Excellent project management and organizational skills.
• Experience managing a remote team of writers and editors.
• Familiarity with content management systems (CMS) and digital publishing platforms.
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Experience with WordPress, Google Analytics, Google Search Console, and SEMrush is a plus. 

Location

Remote or Hybrid in Phoenix. 

What We Offer

• Competitive salary of $65K-75K, based on skills, experience, and knowledge
• Comprehensive benefits include 100% paid medical, dental, and vision coverage for full-time employees, and 50% paid for dependent coverage
• Flexible paid time off, 6 days of paid sick time, and paid holidays
• 401K with up to 4% employer match
• $150 per month for reimbursement of remote working expenses
• Potential for stock options and/or profit-sharing in Top Class Actions after completion of first year of employment
• People-first mindset: we care about our employees and provide flexibility and understanding to help them attain life-work balance
• Commitment to and support of our employees' growth through professional development opportunities within the company
• Employee recognition program

EEO Statement

Top Class Actions is an Equal Opportunity Employer, and we are actively seeking candidates who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe the best companies reflect diversity in viewpoints, backgrounds, and identities in their employees, and we are committed to inclusive hiring across departments and levels. However you identify or whatever your path to us, please apply if you see a position that feels like a great fit for you. Join Top Class Actions where you can make a difference in the lives of consumers and help us build an even better company.

We know that confidence can sometimes hold us back from applying for a job, but there's no such thing as a "perfect" candidate. Top Class Actions is a place where everyone can grow. So whatever background you bring with you, please apply if you see a role that would make you excited to work every day.

Top Class Actions is committed to working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the interview process.