Sales Account Manager

SymplyFi is seeking an experienced, Senior Account Manager with restaurant, retail or franchise industry experience to join our growing team.

The Account Manager is responsible for managing, enhancing, and growing our customer accounts to ensure long term success of our customer relationships and drive additional revenue.

The focus and deliverables of this role include:

• Develop and maintain key advisor relationship with our customers
  

• Partner with colleagues in other departments to ensure a high level of customer satisfaction and perceived value
  

• Uncover and forecast growth opportunities in our existing customer base
  

• Promote add-on services, uncover organic sales opportunities and manage contract renewals
  

• Coordinate with marketing on customer communications, educational webinars and promotions
  

• On-site, virtual and industry event meetings with existing customers
  

What You’ll Need to Succeed:

• Customer-focused with a keen ability to form long-lasting mutually beneficial business relationships
  

• Goal-oriented and motivated with a verifiable track record of success as an account manager
  

• Excellent strategic account planning and forecasting skills
  

• High degree of customer service discipline, professionalism and integrity
  

• Extroverted “people person” with excellent communication skills and ability to engage effectively at all levels
  

This is an in-office position working out of our Atlanta GA office

Annual compensation is $75,000

• 4+ years of current B2B account management experience
  
• 4+ years of successful B2B sales experience
  

• 4+ years of experience (power user) with cloud-based CRM and Sales Enablement software (Zoho, NetSuite, MS Dynamics, Salesforce etc)
  

• Degree from an accredited college or 6+ years of progressive & relevant professional work experience
  

• Experience in Retail or Restaurant industry is a STRONG plus
  

Benefits include a 401k, medical, dental, vision, long & short term disability, life insurance.

Keywords: client relationship management, inside sales representative, account manager, business development, managed services, telecommunication, B2B sales, food service, fast casuarestaurant industry