Office Administrator

SERVPRO of Logan Square/Humboldt Park

Chicago, IL

$40,000 to $65,000 Yearly
Full-Time

Job Description

SERVPRO of Logan Square/Humboldt Park Office Administrator

Do you love helping people through difficult situations?
Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

GENERAL
- Perform general administrative duties such as preparing emails, written correspondence, scheduling, etc.
- Receive and manage inbound phone calls or requests
- Capture detailed job lead and referral information
JOB FILES
- Support with assembling job files and completing quality reviews
- Communicate with key stakeholders within the job production process
- Prepare basic estimates and billing invoices
ACCOUNTING
- Perform basic accounting functions such as A/P, A/R, bookkeeping, payroll, and reporting
MARKETING
- Monitor online reviews and provide excellent customer service
- Assist with marketing efforts including database quality control and business development research
HR
- Assist in employment recruiting activities
- Manage HR documentation and employee files
OTHER
- Track and manage files including internal documents and vendor insurance policies
- Perform ad-hoc projects and assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience
Excellent organizational skills and strong attention to detail
Problem solving and self-guided learning skills
Knowledge of basic accounting and bookkeeping software
Possess polite, confident, and excellent customer service skills - experience in service industry environment a plus
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to quickly learn new software, including Xactimate and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required

Pay Rate
Competitive pay based on experience

SERVPRO of Logan Square/Humboldt Park is an EOE M/F/D/V employer
Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21