Client Services Manager

Join a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage!

With a remarkable 36-year legacy in non-invasive testing, DiagnosTechs is recruiting for an exhilarating growth phase! We seek a motivated Client Services Manager to lead our team and drive excellence in customer satisfaction. If you have a passion for healthcare, exceptional communication skills, and a desire to make a difference, we'd like to work together.

About Us

We are a WSDOH-licensed, Joint Commission-accredited, and CLIA-certified laboratory that has catered to healthcare entities for 36 years. With over three decades of experience, our laboratory has pioneered non-invasive testing, revolutionizing how healthcare is delivered.

The Opportunity

As we embark on this expansion journey, we seek talented individuals to join our team and be part of this pivotal milestone.

The Role
As a Client Services Manager, you will be the bridge between our groundbreaking testing services and our valued clients. Your exceptional communication skills and passion for customer satisfaction will ensure that clients receive the best support throughout their journey with us.

Why Work with Us?

Be part of a legacy: Join a laboratory with a strong foundation and a proven track record of excellence.
Pioneering work: Contribute to advancing non-invasive testing and its positive impact on healthcare.
Collaborative culture: Work with a diverse team of experts who share a common goal and encourage each other to excel.
Professional growth: As we expand, there will be ample career advancement and skill development opportunities.

Requirements

Bachelor's degree in a related field (e.g., Healthcare Management, Business Administration) or equivalent experience.
Proven experience in client services, preferably in a medical or laboratory setting.
Excellent communication and interpersonal skills to build strong client relationships and lead a team effectively.
Strong organizational and problem-solving abilities, with attention to detail.
Familiarity with saliva testing or medical testing processes is a plus.
Ability to thrive in a fast-paced and evolving environment.
Passionate about delivering top-notch service and contributing to advancements in healthcare.
Genuine desire to make a difference in patients' lives.
An innovative mindset, continually seeking ways to improve and deliver the best to our clients.