Account Director (Biotech, Agency)

Job Summary:

An Account Director (AD) is the senior contact for clients within our organization and manages/oversees account teams to ensure campaigns are delivered and service level is met. They direct and lead public relations projects and provide strategic counsel to clients. As a senior member of the team, they deliver new business and grow existing accounts.

Duties/Responsibilities:

• Oversee all day-to-day account activities; pro-actively develop comprehensive communications plans and supervise the implementation of a full range of tactical elements for all client programs

• Work with leadership to allocate account resources and guide account team members to achieve long-term program objectives; ensure quality work, deadline and budget adherence across teams

• Manage client relationships and budgets and ensure delivery on offerings laid out in SOW; where necessary, renegotiate monthly fees/SOWs with clients

• Develop strong and sustainable relationships with clients and appropriately manage client expectations

• Accumulate and disseminate insight and knowledge of key industry media outlets and journalists; implement team-wide strategies to proactively identify and secure media opportunities for different clients

• Efficiently coordinate cross-department collaboration with in-house digital, media and creative teams

• Align with BD on SOWs for new accounts and identify and execute on BD opportunities with existing clients (e.g., paid social media, creative projects); opportunity to assist in development of BD materials and pitches

• Lead and manage account team members by providing guidance on professional and personal development and constructive feedback across teams

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills and client orientation.
• Excellent organizational skills and attention to detail.
• Proven ability to present complex industry information to target audiences.
• Ability to develop and mentor talent.
• Business acumen with the ability to communicate across departments and represent agency at a senior level within the organization.
• Excellent time management skills with a demonstrated ability to meet deadlines.
• Ability to function well in a high-paced environment.

Education and Experience:

• Bachelor's degree, experience in the biotech, medtech, pharmaceutical or healthcare industry or an advanced science or medical degree; 5-9 years of communications or relevant experience.