Assistant Web Manager

The Assistant Web Manager is responsible for the production/execution of the website and other online marketing and business initiatives to ensure a superior customer experience. This role will partner with Marketing, Legal, Planning and Web Merchandising to ensure accurate execution of promotions, in-line with business objectives i.e.: sales, markdowns, new products, etc. The Assistant Web Producer owns the linking strategy website campaigns. This role reports to the Senior Manager, Digital Operations.

What You’ll Do

• Own website production for the JJ Brand to ensure that content updates are accurate and timely, setting all new collections, promotions, and related content. Create special shops and categories as well as merchandise, as needed.
• Own ensuring proper customer journey is considered in the business requirements for creative updates to the website and email campaigns. Including, ensuring upload of all website assets (creative, copy, product imagery, pricing, promotions, etc.) to back-end system.
• Participate in preparing weekly, monthly and quarterly business reports with commentary and actions.
• Execute all promotions and markdowns and any special web merchandising efforts connected to promos/markdowns.
• Work with associate producer to execute effective and accurate site creative on a daily/weekly basis.
• Execute testing strategy for site.
• Participate in thorough QA for all site & email assets.
• Perform general site maintenance (search results, sorting rules, etc.) on a daily/weekly basis.
• Other responsibilities may include supporting online marketing initiatives as requested, managing merchandising efforts on the web, ad hoc analytics, etc. Continue developing expertise in reports (ex. Einstein project, email visual doc, etc.)
• Some weekend and/or holiday work will be needed depending on promotion cadence.

Who You Are:

• Must be based in the San Francisco Bay Area for this hybrid role (3-4 days in office per week).
• Familiarity with Internet technologies and web-based content publishing, production, and UI issues helpful. Specifically, experience with Salesforce Commerce Cloud is preferred.
• HTML experience preferred but not required.
• Willingness to learn web production and release processes, including website tools and technologies.
• Excellent oral/written communication, analytical and interpersonal skills; strong attention to detail.
• Self-motivated and driven. Ability to work independently with a constant sense of ownership for the quality assurance of site.
• Proficiency with Microsoft Excel, Word and web-based tools like Google Docs.
• 1-2 years online experience in testing or in a web production environment useful, but not required.
• 1+ years experience in an Internet environment. Retail eCommerce experience a plus.

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills,, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. All regular, full-time Brand Support Center employees are eligible for the annual discretionary bonus plan.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.