Senior Product Designer

About TherapyNotes

TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, medical records, billing, and electronic claims to revolutionize how mental health professionals manage their practices.

At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do. We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.

We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.

If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.

Description
The Senior Product Designer is a creative member of our Product team who will collaborate with product leadership and our talented in-house development team. The selected candidate will engage in all aspects of the software development lifecycle, creating and fine-tuning intuitive user experiences that cater to the needs of our customers and their patients.

The ideal candidate has superior UX design skills, demonstrates an understanding of user-centered design principles, and brings curiosity, empathy, and an open mind to everything they do. They must thrive in a fast-paced work environment that requires problem-solving skills and an aptitude for team collaboration and communication. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients. If you are passionate about technology, healthcare, and making a difference, then TherapyNotes is the place where you can realize your potential.

• Play a key role in shaping the overall user experience and user interface of our products
• Collaborate with various business partners, stakeholders, and leadership to translate requirements and concepts into sketches, wireframes, and interactive prototypes
• Conceptualize ideas that bring innovation, simplicity, and ease of use to complex workflows
• Design end-to-end workflows for high-quality implementation and intuitive user experiences
• Offer a wealth of experience and a strong grasp of user-centered design principles and methodologies
• Provide insights and recommendations based on user research and industry best practices
• Facilitate and participate in discovery research, including user, industry, and competitor research
• Plan and conduct design validation research
• Create and contribute to product and feature specifications, UI Patterns, and Style Guides to supplement prototypes
• Consult and partner on production files, documentation, and specifications for developers
• Participate in Agile ceremonies and team meetings
• Effectively multitask on various projects across product development teams
• Coach, guide, and support other design team members as needed
• Mentor, train, and onboard new designers as required

• 5+ years of professional experience designing SaaS/web or mobile applications
• Experience in working within enterprise level design environments
• Portfolio of work demonstrating strong analytical skills and great interaction design
• Exceptional fluency in UI Design software, such as Figma, Sketch, Adobe XD, or related design and prototyping tools
• Proficient Adobe Creative Cloud skills
• Expertise in accessibility and usability standards
• Experience with a variety of user research techniques
• Exceptional organizational skills with ability to work on several projects simultaneously
• Familiarity with front-end technologies (e.g., HTML, CSS3, JavaScript) and software development principles with a strong understanding of responsive web design
• Strong attention to detail
• Have a positive attitude and be a team player
• Excellent verbal and written communication skills
• Excellent presentation skills
• Strong Plus: Bachelor's degree in User Experience, Psychology, Graphic Design, or related field
• Strong plus: Experience with EHR, medical billing, or other healthcare software products
• Plus: Proficiency in Jira, Confluence, or other collaboration software systems
• Plus: Experience in an Agile development environment

Benefits

• Competitive salary - $125,000-$155,000
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

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4.22.2024