Associate OneSource Service Support Specialist
Tekwissen
Indianapolis, IN
- Other
Overview
Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title: Associate OneSource Service Support Specialist
Duration: 12 Months
Location: Indianapolis, IN, 46225
Job Type: Contract
Work Type: Onsite
Job Description:
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title: Associate OneSource Service Support Specialist
Duration: 12 Months
Location: Indianapolis, IN, 46225
Job Type: Contract
Work Type: Onsite
Job Description:
- Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.
- Ensures quality service and operational performance within the parameters of program and delivery standards.
- Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
- Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.
- Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Address
Tekwissen
Indianapolis, IN
46262
USA
Industry
Business
Posted date
May 04, 2024
Create or sign into a ZipRecruiter account, and then apply on the company site¹
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.