Account Executive

You've worked with clients before. You've managed teams before. Both come naturally because relationships are kind of your thing. So are strategic thinking and project management. You wouldn't go so far to say you're good at everything, but you'd be lying if you said you weren't good at adapting to whatever the day (or your clients) throw your way. If we're describing you, then we'd love for you to apply for the Account Executive role at Jackson. Bonus points if you have experience/knowledge in the firearms industry.

The Account Executive (AE) is responsible for the daily contact between Jackson and their assigned account client(s). The AE is responsible for the planning, execution and delivery of timely work. The AE interfaces with all service groups within the company, on behalf of the client. In order to move client's work through to successful completion. The AE meets with service group managers and project team members to direct and manage each project. The AE is expected to have total ownership of all aspects of his/her accounts and projects. The Account Executive must be available for travel and is expected to work beyond a normal 40 hour/week as needed.

GENERAL PURPOSE:

Day-to-day client contact, relationship building, strategic project management and internal advocate of the client's brand and proactive problem resolution.

ESSENTIAL FUNCTIONS:

Client Relationship and Growth

• Develops knowledge and actively seeks current information about client's industry, organizational structure, products, services, markets and distribution network
• Stays informed of client's industries and competitors
• Attends business conferences and/or trade shows, visits sales reps/dealers in the field (if applicable)
• Continually develops and cultivates client relationships while monitoring the health of each account
• Proactively presents ways to add value to all client-specified assignments
• Identifies and helps address client issues/concerns on a timely basis
• Ensures client communication is timely and meets the needs of the client (call backs, reporting, contact reports)

Fiduciary Responsibilities

• Assumes and manages fiscal responsibility for client budgets allocated to the company
• Monitors job costs and grows overall account profitability
• Provides forecasts for each client per requirements of the company
• Enters record of billable time within 3 days into Jackson's accounting software
• Executes Cancelled Cost Forms and 20/20 reviews and shares key findings with the team
• Executes and delivers client invoices per company-directed timeframe
• Assures that Letters of Estimates (LOEs) and Revised Estimates are completed and in all jobs

Execution of Plans and Projects

• Helps prepare and present annual plans
• Develops strategies for and manages all project work that supports and ties to annual plans and overall brand positioning and key messaging
• Identifies, develops and presents new solutions to enhance clients marketing efforts
• Oversees all project management and day-to-day activities for assigned clients
• Engages clients for input and approval at key stages for plans, creative strategies, concepts, copy, layouts, etc.

KNOWLEDGE/SKILLS/ABILITIES:

Required:

• Bachelor's degree in marketing, events, journalism, or related field, and/or commiserate experience
• Prior experience managing creative content, digital projects, public relations, social media and/or event projects
• The ability to manage timelines & budgets for multi-channel strategies/projects with prioritization management across multiple clients
• Excellent, pro-active interpersonal and communication skills (written and verbal). Strong writing, editing and comprehension skills as well as a general knowledge of marketing language.
• Desire to expand knowledge and capabilities, not only relating to Account Management, but also regarding industry trends, creative processes, and strategic thinking.
• Strong attention to detail with ability to manage multiple projects across a variety of industries effectively
• Strong time management, organizational and critical thinking skills in a fast-paced environment
• Reliable and responsible, able to follow direction and work with minimal supervision
• Ability to effectively present information in one-on-one and small group situations to clients and other Associates of the organization
• Strong computer skills, including proficiency in MS Outlook, Word, Excel, and PowerPoint
• Ability to problem solve and think critically- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Proactive, resourceful, quick learner, multi-tasker, strong team player, works efficiently under stress
• Commitment to Company Values

Preferred:

• Required 7-10 years Account Service or Project Management experience
• Prior Agency experience with Firearms industry knowledge/experience (personal or professional)

Travel:

• Moderate, 15-35%

Supervisory Responsibilities:

• Account Coordinator and/or Account Representative(s) as assigned

Physical Demands

While performing the duties of this position, the Associate is occasionally required to move about the office, use computers, phone, video conferencing and other general office equipment. The Associate must occasionally lift up to 20 pounds. The Associate maybe required to traverse conference/event centers and office environments which may require walking long distances, climbing stairs/hills; operate standard office equipment, carry laptop, cameras, phones, etc; talk and hear.

Work Environment

While performing the duties of this position in-office the noise level in the work environment is usually moderate as Jackson is a highly collaborative company.

General sign-off: The Associate is expected to adhere to all company policies.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.