Marketing & Program Coordinator

The Friendship Heights Alliance is seeking a dynamic, creative, and energetic professional who is passionate about building more vibrant, walkable and thriving urban places. We’re in need of a proactive, collaborative, and hands-on team member who knows how to get stuff done, to work across the organization, and to assist in coordinating multiple activities that support our core mission of keeping Friendship Heights clean, safe, and welcoming. About the Alliance

The Friendship Heights Alliance is an independent, nonprofit 501(c)6 place leadership organization committed to shepherding the transformation of Friendship Heights in both the District of Columbia and Montgomery County into a vibrant, inclusive, and mixed-use neighborhood center. By facilitating collaboration, building community, activating places, and promoting Friendship Heights assets, the role of the Alliance is to guide the cross-jurisdictional Friendship Heights neighborhood into a more vibrant, diverse, and inclusive neighborhood. To learn more, visit friendshipheights.com.

The Alliance was formed in 2021 and is a nimble organization, supported by an Executive Director and a team of consultants, a committed Board of Directors, and a dynamic advisory committee.

The Marketing & Program Coordinator will be a creative, energetic, hands-on team member who is a skilled communicator and passionate about working at the intersection of place, community, and economy. Ideal candidates possess a positive, can-do attitude; are tech proficient; have excellent attention to detail and good project coordination skills; and work well with others, including team members, consultants, residents, office workers, visitors, property owners, business representatives, and community partners.

This role is multifaceted and will work across the Alliance’s core program areas. In addition to communications and social media responsibilities, the Coordinator will physically monitor the Alliance’s placemaking installations, manage event production, and conduct ongoing stakeholder engagement, marketing, and outreach. This position reports directly to the Executive Director and closely collaborates with the marketing and communications team on a range of place-based initiatives.

Marketing & Outreach

• Produce and oversee content for monthly digital newsletters, website, and other promotional outlets.

• Engage Friendship Heights stakeholders by creating monthly features on business, resident, project or community groups for inclusion in the newsletter.

• Attend partner and stakeholder meetings.

• Conduct regular check-ins and coordinate with local businesses and retailers in the neighborhood.

• Coordinate with the Marketing Director and team on materials and content creation to promote Alliance programs and events.

Events

• Conceptualize and create new ideas for neighborhood programming with stakeholders and partners to further enhance the community building goals and interests of the Friendship Heights Alliance

• Assist in successful execution of Friendship Heights community programs and events, from conception and budget to vendor logistics and day-of execution, with assistance from marketing & communications team. These events include but are not limited to Makers Markets, bi-monthly mixers, art gallery pop-ups, holiday programming, and street activations.

• Ensure appropriate branding and marketing for all events.

• Provide event reports that include attendance, feedback, outcomes, and other key metrics.

• Assist in recruitment of a strong volunteer network for various seasonal projects and events.

• Provide administrative and logistical support for Alliance internal and external stakeholder meetings.

Placemaking

• Regularly monitor public realm assets and Alliance placemaking elements, such as furniture, planters, and other installations,

• Help conceptualize and manage execution of placemaking activations,

Administrative

• Respond to inquiries about Alliance events and activities that come through email, webforms, and voicemail.

• Complete other organizational tasks as assigned,

Additional Position Requirements

• This position at times requires the lifting of light boxes containing marketing collateral and other event-related materials and equipment.

The ideal candidate will be an energetic and highly productive self-starter. The position will manage numerous projects simultaneously while completing a variety of daily tasks, and meeting tight deadlines. They will work independently and think creatively about how to accomplish organizational objectives, while also being a team player.

• Bachelor’s degree in marketing, journalism, communications, community development, economic development, urban planning or related field preferred.

• A strong interest in urban place management, neighborhood development, and community building.

• At least three years’ professional experience in marketing, communications, event management, placemaking, community development or similar field.

• Excellent written and verbal communication skills to interact with a wide range of community members

• Proven ability to manage and prioritize multiple tasks in a fast-paced environment and successfully meet deadlines.

• Outstanding attention to detail and demonstrated focus on accuracy.

• Must possess strong interpersonal and event-planning skills to delegate tasks and complete a diverse array of projects in a fast-paced, team-oriented environment.

• Ability to work quickly and efficiently to problem-solve and provide exceptional customer service.

• Proven proficiency with Microsoft Office Suite and Google Drive; experience with Eventbrite and social media platforms strongly preferred.

• Graphic design skills, including experience with Adobe Creative Suite or Canva, a plus

• Familiarity with, and enthusiasm for, the Friendship Heights neighborhood and environs desirable.

We offer a starting salary range of $72,000 to $85,000, depending on experience, plus a comprehensive benefits package including health, dental, vision, life and disability coverage, retirement benefits, transit benefits, and paid time off.

The program manager’s responsibilities call primarily for in-person presence, including occasional weekends and evenings, with opportunity for remote work approximately two days per week. Core business hours for the organization are 9 am to 5 pm, Monday through Friday, with occasional work a few times per month on nights and weekends in support of community events

The Friendship Heights Alliance is an Equal Opportunity Employer