IT Solutions Specialist

The Campaign for Tobacco-Free Kids (TFK) is a global nonprofit working to improve world health. With staff and consultants working all over the world, TFK seeks to hire an IT Solutions Specialist specializing in software support, SharePoint development, system integrations, automation platforms, Learning Management Systems (LMS), and minor web development, you will be a crucial member of our IT team, responsible for crafting and maintaining robust IT solutions. This multifaceted role requires experience in software applications, SharePoint customization, seamless system integrations, automation platform utilization, LMS support, and proficiency in minor web development tasks. The IT Solutions Specialist will collaborate closely with cross-functional teams to optimize IT processes, drive innovation, and contribute to the success of our digital landscape.

WHAT YOU'LL ACCOMPLISH:

• Learning Management Systems (LMS): Provide support for Learning Management Systems, ensuring the effective deployment, maintenance, and customization of these platforms to meet organizational training and development needs.
• SharePoint Development: Manage and customize SharePoint environments, including configuration, development, and maintenance. Ensure SharePoint sites align with organizational goals and facilitate effective collaboration.
• System Integrations: Oversee the seamless integration of various IT systems, ensuring data flow and interoperability. Identify opportunities for automation and implement integrations that enhance operational efficiency.
• Software Solutions: Design, implement, and support software solutions that cater to the diverse needs of the organization. Collaborate with teams to understand software requirements and ensure seamless integration with existing systems.
• Automation Platforms: Leverage Automation Platforms to design and deploy solutions that streamline business processes, automate workflows, and enhance data analytics capabilities.
• Technical Support: Provide expert-level technical support for software applications, SharePoint, Automation Platforms, LMS, and web-related issues. Troubleshoot and resolve IT problems in a timely and efficient manner.
• Collaboration: Work closely with cross-functional teams, including developers, system administrators, and end-users, to gather requirements and contribute to the development of comprehensive IT solutions.
• Training and Development: Conduct periodic training sessions for end-users on new technologies, software, and IT best practices.
• Documentation: Maintain accurate and up-to-date documentation for software configurations,
• SharePoint settings, integration processes, Microsoft Power Platform solutions, LMS support, and web development projects.
• Other duties as assigned.

SKILLS YOU'LL BRING TO THE ROLE:

• LMS experience required.
• Up to two (2) years’ of post-secondary experience.
• Bachelor’s degree in information technology, computer science, or a related field.
• Proven experience in software solutions, SharePoint development, system integrations, automation platforms, LMS support, and minor web development.
• Proficiency in web development technologies (HTML, CSS, JavaScript) and experience with web frameworks.
• Strong understanding of SharePoint architecture and functionality.
• Familiarity with Learning Management Systems.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and collaboration skills.
• Relevant certifications in software development, SharePoint, Microsoft Power Platform, LMS, or web development are a plus.

WHY JOIN THE CAMPAIGN FOR TOBACCO FREE KIDS?

•100% company paid health, vision, and dental for you; 70-80% contribution to these coverages for your dependents.

•Paid parental leave benefits (4 weeks paid maternity/paternity leave), in addition to the federal and local leave provisions.]

•403b plan participation (with 9% company contribution)

•10 paid company holidays, 15 vacation days, 10 sick days and 5 personal days (on an accrual basis each calendar year)

•A hybrid work schedule (3 days in office; 2 days remote)