Administrative Assistant

Potomac Pediatrics is looking for a full time Administrative Assistant.

Essential Job Responsibilities:

1. Provide inter-departmental support to the Front Desk/Call Center, Billing, and Nursing departments.

• Included but not limited to:

A) Creating and deleting claims for the billing department

B) Swabbing and staffing Flu clinics

C) Assist in call center on high volume days.

2. Assist with office charitable contributions and events

A) Examples of this to include pre-dominantly, the DC Diaper Bank.

B) Dropping off donations at the DC Diaper Bank

3. Work in conjunction with the Office Manager to coordinate lunches for the staff on an as needed basis.

4. Assist the department managers in daily tasks to promote efficient workflow.

5. Plan and execute all office-wide special events.

6. Execute office-wide apparel orders.

7. Work in conjunction with the Office Manager to create welcome baskets for new hires.

8. Update all adobe forms and school forms on a yearly basis.

9. Assist in implementing new practice policies as directed by the office manager and practice partners.

10. Assist in inter-office communication.

11. Ensure the “New Baby” log is as up to date as possible.

12. Participate in the yearly NCSF project.

13. Provide training on EMR updates as needed. Learn about new features, draft instructional guides for staff and disseminate information through Slack or interactive training in the office

14. Under the advisement of the Office Manager, ensure that Eventbrite is as up to date as possible.

15. Assist with keeping websites up to date

16. Keep social media up to date and post creative and inviting content for our patient base.

17. Web-enable & reset patient portal accounts as needed.

18. Provide excellent customer service.

19. Responsible for sending and tracking all discharge/overdue/non-compliant letters.

20. Other duties as assigned.

Requirements:

• Bachelors Degree
• Healthcare experience (preferred but not required)