RMA Bench Technician

Summary

Bench Technician must possess a thorough knowledge of tools and diagnostic equipment to identify, diagnose and rectify component problems.

Bench Mechanic Duties:

• Provide technical advice and support.
• Ability to diagnose and repair mechanical component issues.
• Ability to use hand and power tools safely and accurately.
• Ability to read and interpret technical documentation and diagrams.
• Familiarity with working on various machinery/gadgetry.
• Excellent problem-solving and communication skills
• Basic bench mechanic skills.
• Working knowledge of safety regulations.
• Excellent communication skills.
• Good problem-solving skills.
• Active Listener.

Work Environment

 Job requires sitting and walking in the warehouse. Must be able to navigate warehouse environment safely.

Physical Demands

Manual Dexterity: The ability to manipulate and handle small components and parts of slot machines, including buttons, switches, and electronic components, is essential.

Lifting and Carrying: Field technicians may be required to lift and carry heavy equipment, such as slot machines or replacement parts, which may weigh up to 50 pounds or more.

Standing and Walking: The job often involves lengthy periods of standing and walking, as technicians move between different slot machines or gaming areas.

Bending and Kneeling: Technicians may need to bend down or kneel to access and repair components located at the base of the slot machines.

Fine Motor Skills: Precise adjustments and repairs may require steady hands and fine motor skills, especially when working with delicate electronics.

Visual Acuity: Good vision, including the ability to distinguish colors and small details, is crucial for diagnosing and repairing slot machine issues.

Hearing: Technicians should have adequate hearing to detect any unusual sounds or malfunctions in the machines.

Communication Skills: Clear verbal communication skills are necessary for documenting repairs, interacting with customers or casino staff, and providing instructions or reports.

Climbing: Some slot machines may be stacked or positioned in high places, requiring technicians to safely climb ladders or use aerial lifts.

Stamina: The job may involve working in noisy and fast-paced casino environments for extended periods, so physical stamina is important.

Safety Awareness: Technicians must adhere to safety protocols, including using personal protective equipment (PPE) when necessary, to prevent injuries while working with electrical equipment.

Driving: A valid driver's license and the ability to drive to various casino locations for on-site repairs may be required. Must be able to sit and drive for prolonged periods of time.

Qualifications

• MS Windows programs.
• Basic networking.
• Microsoft Word and Excel
• Ability to work independently.
• Must be able to work in-person Mon-Fri 7 AM to 3:30 PM.

Education and Experience

• High School Diploma or equivalent.
• 2-3 years of verifiable Bench Technician.