Logistics Analyst
Duvel Moortgat USA LTD
Kansas City, MO
Expired: over a month ago
Applications are no longer accepted.
- Full-Time
Job Description
Duvel Moortgat is internationally recognized as a leader in the high-end beer segment. The Duvel Moortgat family includes Duvel USA, Boulevard Brewing Company, and Brewery Ommegang. Our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers. We offer a competitive salary, employee bonus, medical/dental, 401k, and other wonderful employee perks and benefits!
SUMMARYThe Logistics Analyst is an integral role in the Supply Chain organization, with dual responsibility to act as the primary customer service representative for our family of breweries interfacing with multiple wholesalers, and as a logistics analyst working internally with multiple sales divisions. The Logistics Analyst will oversee supply chain processes and product delivery by tracking and reviewing invoices, shipment status, and delivery route activity. Excellent communication skills, ability to multi-task, inventory management and prior customer service experience is required. DUTIES & RESPONSIBILITIES
SUMMARYThe Logistics Analyst is an integral role in the Supply Chain organization, with dual responsibility to act as the primary customer service representative for our family of breweries interfacing with multiple wholesalers, and as a logistics analyst working internally with multiple sales divisions. The Logistics Analyst will oversee supply chain processes and product delivery by tracking and reviewing invoices, shipment status, and delivery route activity. Excellent communication skills, ability to multi-task, inventory management and prior customer service experience is required. DUTIES & RESPONSIBILITIES
- Review and manage order fulfillment of monthly beer orders from wholesaler customers
- Monitor internal inventory volumes and availability on a regular basis. This can include finished goods and raw materials
- Proactively identify and address situations where shipments may be delayed or affected by inventory levels
- Monitor distributor inventory levels and availability on a regular basis and as required to make shipment adjustments and decisions
- Work with OTR/intermodal freight carrier(s) to arrange transportation of goods from brewery warehouse(s) to wholesaler warehouse(s)
- Obtain spot quotes from freight carriers for FTL/LTL shipments through internal logistics channels
- Work with distributors and third-party service provider to ensure timely and efficient dunnage returns
- Calculate and ensure that appropriate freight charges are billed to the customer
- Provide proactive and regular updates to customers regarding the status of their orders
- Identify team process improvement opportunities (proactive and reactive)
- Work closely with Warehouse team to facilitate operational efficiency
- Work closely with Sales team to facilitate sales execution and ensure customer service is satisfactory
- Work closely with Production teams for all breweries to ensure production planning meets needs
- Work closely with Inventory Fulfillment Specialist to reconcile raw material inventory counts, and follow up with suppliers on status of raw materials
- Follow Standard Operating Procedures and exemplify customer service best practices
- Additional project work and other duties, as assigned
- Bachelor’s degree or equivalent experience preferred
- 3 or more years of experience working in a logistics management or a supply chain management role
- 3 or more years of experience in inventory forecasting and management
- 3 or more years of customer service experience
- 3 or more years of experience in warehouse shipping/receiving, and general freight
- Strong ability to multi-task, and superior attention to detail
- Keen on working in a fast-paced environment and ability to manage time successfully
- Emphasis on strong teamwork
- Excellent communication skills, both verbal and written
- Self-motivated and able to work independently with limited direction
- Proficiency in Microsoft Excel and Outlook
Address
Duvel Moortgat USA LTD
Kansas City, MO
64108
USA
Industry
Transportation and Storage
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