Lead Technician

Audio Video Intelligence (AVI)

North Easton, MA

Full-Time

Job Description

Job Overview:
Audio Video Intelligence, located in Easton, MA, is expanding. Currently hiring positions in Massachusetts and our new Lakes Region, NH location. We are a well-established, privately-owned company with over 25 years of experience in the industry, a CE Pro top 100 integrator 18 years in a row.

Position: Audio Video Technician and Programmer (Full-time)

Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills
Self-motivated, task-driven, and able to apply best practices theory
Excellent problem-solving skills
Ability to create and execute in the field solutions
Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

Complete complex audio/video installs, setup, and calibration
Control system design (control/lighting/shading) and Theater room installation
Satellite/Cable systems setup and install
Advanced troubleshooting of simple and complex systems
Advanced networking/data system design, installation, and setup
Complete programming of advanced systems (Control Brand)
Complete (Brand) training (lighting/shading)
Support of legacy and/or third-party products and systems
Complete understanding of multi-room systems and setup
Advanced understanding of security system programming and design
Advanced understanding of Bose single room and multi-room solutions
CEDIA ESTIII and Control4 Tech 2 certifications
Completion of Alarm.com Academy
Completion of ProSource University within the first year of employment

Minimum Job Requirements:

Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work on rotating on-call service schedule
Proficient in all Senior level qualifications
Assist in training and evaluation of up to Senior level technicians
Excellent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 3 years of field experience

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.