Sales Engineer

Sales Engineer Mid Market & Corporate - Buffalo, NY

This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

We are looking for a Sales Engineer to join our Mid Market & Corporate team. As a Sales Engineer, you’ll work closely with our Account Executives to address the technical and functional requirements of our mid-market clients throughout the presale phase.

You are the ideal candidate if:

• You have a rich blend of business acumen and technical savviness
• You understand technical systems and have some demonstrated familiarity with various technology stacks
• You have hands-on experience with manufacturing and/or finance and can leverage this knowledge while consulting with prospects
• Sales is in your blood

Responsibilities:

• Collaborate with sales teams to understand customer requirements and provide sales support.
• Deliver product presentations and demonstrations tailored to customer needs and technical specifications.
• Assist in the development of custom solutions to meet customer business needs.
• Provide technical expertise and support during the pre-sales process.
• Liaise between the sales, engineering, and implementation teams to accurately convey customer needs.
• Participate in RFP (Request for Proposal) and RFI (Request for Information) processes, providing detailed technical responses.
• Conduct product and software training sessions for customers.
• Stay up to date with product development and new features, transferring knowledge to the sales team.
• Create client proposals outlining work to be completed and provide project scopes and estimates.

Qualifications and Requirements:

• Bachelor’s degree in engineering, Computer Science, Information Systems, Business, or related degree.
• Strong functional and technical understanding of SaaS and/or ERP systems.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Experience with software development practices and databases is a plus.
• Strong problem-solving skills and the ability to think strategically.
• Manufacturing and/or finance experience is a significant plus, providing valuable insights into customer processes and needs.
• Willingness to travel as needed to support sales efforts.
• Demonstrated ability to thrive in an ambiguous environment, exhibiting an entrepreneurial attitude and an inherent capacity for self-direction.

How You Will Be Measured:

• Customer satisfaction and feedback on pre-sales technical support and product demonstrations.
• Contribution to the sales pipeline and closing rate through effective technical and functional support.
• The successful implementation of sold projects.
• Accuracy and quality of technical responses in RFPs and RFIs.
• Collaboration and communication effectiveness with sales and implementation teams.
• Up-to-date knowledge of product features and successful dissemination of this information to the sales team.
• Your ability to work independently and as a team in a self-directed manner.

Nice to Have:

• Knowledge of Python, Javascript, SQL, and XML
• Previous experience working with Odoo

Compensation and Perks:

• Compensation includes base salary and commission-
• Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Pre-Tax Commuter Benefits
• PTO (Paid-Time-Off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• Evolve in a nice working atmosphere with a passionate, growing team!
• Snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The annual compensation range for this role is $65,000-$90,000 (Total On Target Earnings). Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The annual compensation reflected, includes on target commissions or variable pay, where applicable.