Crisis Services Program Manager

The Crisis Services Program Manager is responsible for the implementation, supervision and evaluation of Elevate's Crisis Programs in Sheboygan County.  This includes Mobile Crisis, Walk-In Crisis Services, Co-responder Program, and the Youth Health Navigator.  The position will work closely with the Mental Health Program Manager, the Crisis Program Supervisors, the City of Sheboygan Police Department and Sheboygan County Human Services.  

Location: 1202 N. 31st St, Sheboygan

Hours:  Monday through Friday - 40 Hours exempt position

Salary Range: $57,200- $78,000

Benefits:

• Work/Life Balance
• Competitive Pay
• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Simple IRA with matching contribution
• Tuition reimbursement

Minimum Qualifications:

• Qualified applicant will have a Master’s Degree in Social Work, Psychology, Counseling, or in a closely related field.
• Valid Wisconsin State licensure as an Advanced Practice Social Workers (APSW), Licensed Professional Counselor (LPC) or (LPC-IT), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or (LMFT-IT)
• Knowledge of laws governing confidentiality.
• Experience providing individual and/or family intervention services.
• Ability to manage, mentor, delegate, set clear direction and manage workflow.
• Knowledge of and commitment to utilizing evidence-based programming and outcome-based evaluation.
• Excellent written and verbal communication skills.
• Ability to work within a team environment.
• Public speaking, relationship building skill and experience.
• Proficiency in Microsoft Office Suite and Google Applications.
• Pre-employment criminal background check, employment background check and drug screening required.

Preferred Qualifications:

• Experience in crisis intervention/ crisis services. Working knowledge of Chapters 34 and 51. 
• Strength in hiring, recruiting, managing, developing, coaching and retaining individuals and teams.
• Three to five years of supervisory experience.

Essential Functions:

• Establish, manage and monitor program direction to assist in achieving the agency’s mission.
• Provide clinical support and supervision to Program Supervisor and direct line staff.
• Participate in the development of the annual program budgets.
• Development of contractual agreements and other revenue streams to support program functions.
• Evaluate achievement of program indicators and guide program improvements to achieve outcomes.
• Recruit, hire, train and supervise Program Supervisors.
• Assist in the recruitment, hiring, supervision and support of direct line staff.
• Assist Program Supervisors in monitoring budgets and provide oversight of program expenses.
• Ensure day-to-day operation and compliance with all state licensing and funding requirements. 
• On Call responsibilities as part of the on-call clinical team.  

OUR MISSION:  Elevate guides and empowers individuals, families and communities to effectively address substance use and mental health challenges. 

The mission and philosophy of Elevate requires this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, clients, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each client, visitor and fellow employee is a requisite of successful job performance. In addition, strict client confidentiality must be maintained.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

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