Bilingual Front Desk Receptionist

• Title: Front Desk Receptionist
• Location: Dallas, TX 75212
• Pay: $20.00/Hr. - Contract

Front Desk Receptionist:

Key Competencies:

• Demonstrated ability to read, write, and speak in Spanish.

Schedule Commitment:

• Available to work on Saturdays.

Job Duties:

• Greet Guests, providing them with information and directions as needed.
• Answer phones, including checking voicemail and returning or redirecting calls.
• Maintain a neat and tidy front receptionist area.

Social Media Duties:

• Assist with social media by taking photos for events, activities and programs.
• Create 2-3 posts of activity at WDMC on social media outlets.
• Post Announcements of upcoming events to social media as they are received.

Emergency Food Duties:

• Collaborate with partner organizations to ensure that the center maintains a minimum inventory.
• During assigned hours, provide emergency food boxes to those in need as requested.
• Provide information about food pantry and services to visitors.
  Submit, enter and provide summary information from cards monthly.

Facility Hospitality Duties:

• Ensure that there is water in the cooler.
• Ensure thar coffee is in turn along with coffee cups and condiments as appropriate.
  Ensure that inventory of hospitality product is maintained.
• Alert Ashley in advance of shortage of items so products can be ordered and attained.

Secondary responsibility for reservation/space use:

• Assist in providing facility tours in absence of Center manager and on Saturday 9a-3p.
• Refer to the shared calendar in outlook that documents all space usage.
• Support to ensure that space is appropriate and ready to host the group or organization.
• Support to coordinate with Ronnie to ensure conference rooms are neat and tidy and table are wiped down after each meeting.

• Collaborate with partner organizations to support ordering of produce distribution.
• During 2nd and 4th Friday distribution events, assist with table set up and tear down to allow for sorting and bagging.
• Support distribution to community members.
• Ensure that we have an inventory of information cards to distribute and collect at each event.
• Collect information card for all community members.
• Submit, enter and provide summary information from cards for each event.
• Ensure availability of marketing information cards.
• Collaborate with Ashley to have copies made.

• Assist with Community Garden and Giving Grove.

Education & Experience:

• High school diploma or general education degree (GED)
• At least two (2) years of work experience as a Receptionist, Front Office Representative or similar role.

Qualifications:

• Professional attitude.
• Friendly demeanor.
• Strong customer service.
• Resourceful and proactive.
• Microsoft Office proficiency.
• 35 wpm minimum.
• Telephone etiquette.
• Multi-line phone system is preferred.
• Appointment scheduling.
• Strong communication.
• Time management.
• Multitasking.
• Problem-solving.
• Critical thinking.
• Training and development.
• Inventory management.
• Team collaboration.

Application Process Includes:

• Ability to pass a background check with no FELONY or Class A/B MISDEMEANOR(s).
• Ability to pass a drug test.